Deployment Strategist - USMC

Code Metal; Washington; Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Health care plan

401k with 5% matching

Paid Time Off (uncapped vacation)

Flexible hybrid or remote work

Relocation assistance

Job summary

Code Metal is seeking a Deployment Strategist to work with engineers, product, and growth teams to deploy software for Government customers. You will immerse with customers, identify their urgent problems, and translate them into actionable product requirements to scale adoption across diverse workflows.

You will travel up to 50% to meet end users onsite, embed with cross-functional teams, and drive bespoke workflows, trainings, and demos that deliver measurable impact for partners.

Qualifications

• Active U.S. security clearance (required).
• Experience as an operator or specialist in government-facing roles.
• Strong relationships across U.S. Government organizations.

Responsibilities

• Go onsite to understand end users' critical questions and pain points.
• Identify features from customer problems and work with Forward Deployed Engineers to integrate them.
• Embed with Engineering and Product to incorporate field insights into Code Metal offerings.
• Develop bespoke workflows for new user groups.
• Lead training sessions to drive adoption and ensure product usage.
• Be the trusted partner to customers and drive satisfaction.
• Build and deliver product demos for new and existing customers.
• Scope engagements with new customer groups and growth opportunities.

Skills

Operational experience

Customer understanding

Government relationships

Job description

About Code Metal

Code Metal is redefining code translation for mission-critical industries, helping defense partners move more quickly and reliably from algorithm to silicon. Our platform accelerates deployment of DSP, RF, communications, and embedded signal processing algorithms onto heterogeneous compute targets, including GPUs, FPGAs, ASICs, and edge SoCs. We also support automotive, aerospace, and semiconductor partners deploying complex algorithms onto constrained hardware with speed and rigor.

As a Deployment Strategist, you’ll work with engineers (core and forward deployed), product, and growth team members to deploy software against the most urgent problems faced by our Government customers. Your mission is to synthesize disconnected streams of thought into a cohesive understanding of what the end user’s most urgent problems are, what the product needs, what users are motivated by, where the impact could be, and who else has similar problems that Code Metal can address.

Deployment Strategists are do-ers who immerse themselves in our customers’ most intricate workflows, partner with customer teams, dive into improving the product, and enable us to scale. The problems you’ll tackle will require a curious and analytical mindset, a sharp intuition for product, humility about how what we’re building will never be done, and a strong degree of empathy to ultimately empower our customers to make better decisions.

What you will do

• Go onsite and meet with end users to understand the critical questions they need to answer and locate their biggest pain points.

• Identify relevant features through deep engagement with customer problems and workflows, and work with Forward Deployed Engineers to integrate the features in a stable and extensible way.

• Embed with our Engineering and Product teams to incorporate what you see in the field into Code Metal product offerings.

• Work with the customer to build bespoke workflows for new user groups.

• Lead training sessions to ensure that the product is meeting user needs, and to ensure it is being used widely enough to have concrete impact on our partners’ operations.

• Become our customers’ trusted teammate, drive adoption, keep customers happy

• Build and deliver demos to new and existing customers.

• Scope out potential engagements with new customer groups, new advocates, growth opportunities, and potential fallout funds

What we are looking for

• Former operators who are deeply respected by their communities

• Deep understanding of our customers, born of having walked a mile in their shoes

• Strong relationships across relevant organizations within the US Government

Travel

• 50%

Requirements

• Active U.S. security clearance

Benefits

• Pay depends on experience, but we strive to be at the upper end of the salary range

• Health care plan with 100% premium coverage, including medical, dental, and vision

• 401k with 5% matching

• Paid Time Off (uncapped vacation, plus sick and public holidays)

• Flexible hybrid or remote work arrangement

• Relocation assistance for qualifying employees

Wage Transparency - The salary range for this role is not a guarantee of compensation or salary, as the final offer amount may vary based on factors including, but not limited to, individual proficiency, skills, experience, and location.

We are an equal opportunity employer. US Citizenship may be required for certain project assignments involving security clearance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.