Deployment Representative II

Maverick Payments; Calabasas (CA); On-site; USD 40,000 - 44,000; Full time

Benefits offered by this job

Competitive salary

Bonuses & incentives

Health, vision & dental

Paid time off

Sick leave & holidays

401K matching

Career development

Team events

Office culture

Job summary

Maverick Payments in Calabasas, CA, is seeking a Deployment Support Specialist to help deploy and test POS hardware and related peripherals for merchants. You will review orders, ensure credentials, and program devices for multiple payment options, helping ensure accurate configurations for MID-based transactions.

You'll work with ISO partners and support teams to meet deadlines, pack and ship equipment securely, and maintain thorough records.

Qualifications

• High school diploma or equivalent.
• 2–3 years in Deployment or a shipping/receiving role, preferably in the acquiring industry.
• Experience with Microsoft Excel.
• Familiarity with shipping applications (UPS, FedEx, WASP).

Responsibilities

• Assist deployment processes and resolve terminal/POS issues.
• Review orders and tickets via dashboard and Happy Fox.
• Verify dashboard/VAR credentials and program POS hardware per specs.
• Test POS devices and peripherals for accuracy.
• Package and ship equipment per guidelines.
• Coordinate with ISO partners and support to meet deadlines.
• Label, pack, load, and unload shipments; maintain records.
• Provide training and mentorship as needed.

Skills

Deployment experience

Excel

Shipping/Receiving

Education

High school Diploma or equivalent

Tools

UPS

FedEx

WASP

Job description

Exciting Opportunities atMaverick Payments! Join our fast-paced, growing company and further your career withMaverick Payments, where you can thrive, your ideas are valued, and your colleagues feel more like family than coworkers!

About Us:

Maverick Payments is a family-owned and privately held full-service payment provider. Headquartered in Calabasas, California, Maverick has created innovative technology designed for sales organizations, such as ISO’s and ISV’s, looking to monetize payments by reselling our white-labeled payments stack. Our payment products include merchant acquiring services, a proprietary gateway, ACH processing, fraud & chargeback tools, analytics, and other value-add services. Maverick’s team includes underwriting, risk management, compliance & legal, technology & product development, on-boarding, customer support, information technology, and more.

About the Position:

• Facilitates the deployment process as well as identifies and aids in the resolution of technical issues and problems related to terminals and pos systems.
• Review assigned orders and ticket requests via the company dashboard and Happy Fox.
• Ensures Dashboard and VAR credentials match, downloads, and programs point-of-sale hardware according to technical specifications. Equipment is tested for all available payment options set up for the merchant identification number (MID).
• Test point-of-sale devices and related peripherals to ensure programming accuracy.
• Package point-of-sale equipment in a secure and professional manner, ensuring company guidelines are met.
• Works with ISO partners and technical support to ensure escalations and expedited requests are handled before the shipping deadline.
• Labels, packs, and loads items for shipment according to specifications. Unloads deliveries of product and moves items to appropriate area.
• Maintains accurate records of all items received and shipped.
• Communicates deployment updates within deployment tickets to ensure accuracy.
• Performing specialized department support including, without limitation:
• Support specialized projects as needed as directed by the department head or supervisor.
• Communicates inventory needs with management.
• Attends periodic meetings and trainings. May provide training, coaching, and/or mentoring to subordinate team members at the direction of departmental leadership.
• Merchant returns, return equipment testing, and return inventory analysis, troubleshooting management
• Other duties as assigned.

Qualifications:

• High school Diploma or equivalent.
• 2-3 years prior experience in Deployment or similar role such as shipping or receiving, preferably within the acquiring industry.
• Experience with Microsoft Office Suite, particularly Excel.
• Experience with shipping industry applications such as UPS, FED Ex, WASP, etc.

What We Offer:

• Competitive Salary, Bonuses and Incentives.
• Comprehensive employer sponsored health, vision, and dental insurance programs.
• Paid time off, Paid Sick and Paid Holidays.
• 401K plan with up to a 4% matching contribution.
• Commitment to Career Development and Advancement.
• Employee Recognition Programs & Company Sponsored Events
• Vibrant Office Culture, Team Building, Birthdays, Work Anniversaries, Snacks, and more!

Pay Range: $29 - $32

This position will consider candidates to report on site in the Los Angeles area.

Maverick Payments is an Equal Opportunity Employer.

Pay Transparency Notice: At Maverick Payments, we believe in openness, honesty, and empowering our candidates to make informed career choices. As part of our commitment to transparency, we disclose the salary range for our positions. These ranges reflect our dedication to fair compensation practices and recognize the value that each team member brings to our organization. The final salary offer will be based on factors such as your experience, skills, and qualifications.

Fair Chance Ordinance: Maverick will consider qualified applicants with criminal histories in a consistent manner with the Los Angeles Fair Chance Initiative for Hiring.