Deployment Engineer (TeleOperations)

Doist; San Jose (CA); On-site; USD 125,000 - 185,000; Full time

Job summary

Figure is an AI robotics company headquartered in San Jose, CA, seeking a hands-on Deployment Engineer for the TeleOperation team. You will manage deployment challenges across our teleoperation system for robot data collection and serve as the on-site liaison between field operations and core engineering.

The role requires travel to active data collection sites across the country (regular Bay Area travel and ~25% nationwide travel).

Qualifications

• 3–5+ years in automotive or industrial automation robotics integration, deployment and development.
• Engineering degree.
• Strong judgment and execution in high‑pressure situations.
• Experience coordinating with stakeholders and customers.
• Familiarity with Linux and Python or similar coding languages.

Responsibilities

• Support engineering with deployment as on‑site representative to meet development goals.
• Provide hands‑on support to teleoperations team to unblock issues and coach troubleshooting.
• Execute robot commissioning and testing at customer sites, tracking collections and debugging.
• Triage hardware and software issues, document learnings, drive fixes across engineering teams.
• Plan and execute logistics of deploying early‑stage robotic systems to homes and apartments.
• Lead site operations with robot operators, ensuring tools and spares are available.
• Communicate site health trends and updates to engineers and leadership.

Skills

Robotics deployment

Judgment under pressure

Stakeholder management

Product lifecycle

Python

Linux

Education

Engineering degree

Tools

Confluence

Jira

Job description

Figure is an AI robotics company developing autonomous general‑purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA.

About the Role

We are seeking a hands‑on Deployment Engineer to join our TeleOperation team. In this role, you will serve as our first line of defense, managing technical challenges across our teleoperation system for robot data collection. You will bridge the gap between field operations and core engineering—troubleshooting daily technical blockers, driving root‑cause analysis for recurring issues, and building scalable workflows. This role requires travel to active data collection sites across the country (regular travel across the Bay Area, and ~25% travel across the country).

Responsibilities

• Support engineering with deployment, serving as an on‑site representative to reach development goals
• Provide hands‑on support to teleoperations team to unblock technical issues, communicate updates from engineers, teach troubleshooting techniques, and provide coaching
• Execute robot commissioning and testing at the customer site, including tracking and analyzing collections, coding and debugging as necessary
• Triage hardware and software issues as they appear, document learnings, and drive fixes to resolution across engineering teams
• Plan and execute the logistics of deploying early‑stage robotic systems to homes and apartments
• Work with robot operators and technicians as the site lead, ensuring required work is completed and tools, spares, and equipment are available
• Communicate clearly to engineers and leadership – produce regular summaries of site health, recurring issues, and trends

Requirements

• 3–5+ years of work experience in automotive or industrial automation/robotics integration, deployment, and development
• Engineering degree
• Excellent judgment and execution in high‑pressure situations
• Ability to work with your hands on electro‑mechanical systems
• Experience with stakeholder management and customer success
• Experience transitioning products from design to pilot to commercialization
• Familiarity with project management software (Confluence, Jira, etc.)
• Willingness to travel frequently to collection sites
• Nice to have: software validation experience
• Nice to have: experience with Linux, Python or other coding languages

Compensation

The US base salary range for this full‑time position is between $125,000 – $185,000 annually. The pay offered for this position may vary based on several individual factors, including job‑related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.