Deployed Support Specialist - 17292

Zachary Piper Solutions; Norfolk, Northern (VA, KY); Hybrid; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k Plan

Holidays

PTO

Sick leave

Job summary

Zachary Piper Solutions in Norfolk, VA seeks a Deployed Support Specialist to support Navy mission critical communications with 100% onsite presence. You will provide advanced network engineering, system configuration, deployment planning support, and hands-on troubleshooting for deployed units.

Responsibilities include planning deployments, rapid troubleshooting during live phases, administering routers, switches, firewalls, AD/Exchange, and IA training, plus travel readiness and OCONUS

Qualifications

• 4+ years of experience providing deployed technical support or field network operations.
• Experience with Cisco routing and switching, including Layer 2/3 technologies.
• Ability to troubleshoot and configure enterprise systems including OSPF, EIGRP, and BGP routing protocols.
• Knowledge of TCP/UDP networking fundamentals.
• Active Secret Clearance required or ability to obtain.

Responsibilities

• Provide network technical advice and assistance during planning phases of deployments/exercises.
• Deliver rapid, expert troubleshooting and coordination of solutions during live execution phases.
• Support and administer enterprise network components, including routers, switches, firewalls, IDS/IPS, DNS, AD, and Exchange.
• Perform system configuration, installation, maintenance, and troubleshooting for deployed units.
• Assist in delivering IA training for deploying units.
• Coordinate preparation and readiness for D-30 deployment processes.
• Identify hardware/software requirements and coordinate procurement and transport.
• Coordinate foreign clearances, visas, and readying for OCONUS travel.
• Document deployment outcomes and conduct post-deployment reviews.
• Manage return, restock, and accountability of equipment.

Skills

Cisco routing & switching

Layer 2/3 routing

TCP/UDP networking

Information Assurance training

Security clearance

Active Secret Clearance

Education

High School Diploma or GED

CompTIA Security+ CE (IAT Level II)

Cisco CCNA (preferred)

Job description

Zachary Piper Solutions is seeking a Deployed Support Specialist to support a Navy mission through 100% onsite presence in Norfolk, VA. The Deployed Support Specialist will provide advanced network engineering, system configuration, deployment planning support, and hands‑on troubleshooting for mission‑critical communications systems supporting Navy deployed units.

Responsibilities of the Deployed Support Specialist include:

• Provide network technical advice and assistance during planning phases of deployments/exercises
• Deliver rapid, expert troubleshooting and coordination of solutions during live execution phases
• Support and administer enterprise network components, including:
  • Routers & switches
  • Firewalls
  • Intrusion Detection/Prevention Systems (IDS/IPS)
  • DNS, Active Directory (AD), and Exchange
• Perform system configuration, installation, maintenance, and troubleshooting for deployed USMC units
• Assist in developing and delivering Information Assurance (IA) training for deploying units.
• Provide direct support to the D‑30 deployment readiness process
• Identify required hardware (HW) and software (SW) for each mission and coordinate procurement and transport
• Coordinate foreign country clearance requests, obtain visas, and ensure readiness for OCONUS travel
• Document deployment outcomes using government‑provided templates and conduct post‑deployment reviews
• Manage the return, restock, and accountability of unused/reusable equipment
• Support import/export requirements and obtain necessary permits for mission systems
• Collaborate with regional leads across 14 regions consisting of network engineering and operations personnel
• Engage regularly with traveling field/base network engineers supporting military network environments

Qualifications of the Deployed Support Specialist include:

• High School Diploma or GED
• 4+ years of experience providing deployed technical support or field network operations
• Experience with Cisco routing and switching, including Layer 2/3 technologies
• Ability to troubleshoot and configure enterprise systems including OSPF, EIGRP, and BGP routing protocols
• Knowledge of TCP/UDP networking fundamentals
• Experience supporting technical or highly regulated environments, preferably military networks
• Willingness to travel, including OCONUS
• Must possess:
  • CompTIA Security+ CE (IAT Level II)
  • OEM network support certification, such as Cisco CCNA (preferred)
• Experience with Cisco-based environments, routing, switching, and deployed communications support
• Active Secret Clearance

Compensation for the Systems Administrator includes:

• Salary: $60,000 - 65,000 depending on experience
• Benefits: Medical, Dental, Vision, 401k Plan, Holidays, PTO, sick leave as required by law

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