Deployed Engineer - South Korea

Cognition; San Francisco (CA); On-site; USD 110,000 - 130,000; Full time

Job summary

Cognition is seeking a Deployed Engineer to maximize customer value from Devin, their AI software engineer. This role involves technical leadership in pre-sales, product demos, and customer training. Ideal candidates will have a STEM degree, proven enterprise deployment experience, and strong relationship-building skills.

You will collaborate closely with customers to ensure successful integration and product utilization, thriving in a fast-paced environment.

Qualifications

• Proven track record of successful enterprise deployments.
• Natural relationship-builder comfortable in technical discussions.
• Ability to thrive in rapidly changing environments.

Responsibilities

• Own all technical aspects of the customer lifecycle.
• Work closely with customers to identify use cases.
• Build relationships with customer engineering teams.

Skills

Technical background in computer science or related field

Excellent communication skills

Relationship-building expertise

Problem-solving abilities

Education

Degree in a STEM field

Tools

Experience with enterprise software deployment

Job description

We are an applied AI lab building end-to-end software agents.

We're the makers of Devin, the first AI software engineer, and Windsurf, the AI-native IDE. Together, they represent our vision for collaborative AI teammates that enable engineers to focus on more interesting problems and empower teams to strive for more ambitious goals.

Our team is small and talent-dense. Among our founding team, we have world‑class competitive programmers, former founders, and leaders from companies at the cutting edge of AI including Scale AI, Palantir, Cursor, Waymo, Tesla, Lunchclub, Modal, Google DeepMind, and Nuro.

Building Devin is just the first step—our hardest challenges still lie ahead. If you’re excited to solve some of the world’s biggest problems and build AI that can reason on real-world tasks, apply to join us.

About the Role

At Cognition, customers are our highest priority. Deployed Engineers (DEs) are customer‑facing technical experts who help our customers maximize the value they get out of Devin. You'll lead all technical aspects of our pre‑sales process, designing compelling product demos, executing pilots, and working closely with engineering organizations to identify and delegate the right use cases to Devin. Beyond initial engagement, you'll design and deliver ongoing training programs and enablement resources to help customers roll out Devin to thousands of engineers.

You’ll be successful in this role if you have a technical background – either studied computer science or have extensive experience leading highly technical sales engagements – and if you love building, and if you embody the drive and grit required to win in a fast‑paced, high‑intensity environment.

In this role, you will:

• Own all technical aspects of the customer lifecycle—from deployment through activation, making sure our customers are successful using Devin
• Work closely with customers to understand their technical challenges and identify the best use cases for Devin to be a productive contributor
• Build deep relationships with our customers’ engineering teams to ensure smooth product integration and adoption, activating top users and driving product utilization
• Build! Always listen to customer feedback, have a bias towards implementing requested features yourself, and advocate for the customers’ needs with the rest of the team
• Be the customer oracle! Exercise your product instincts to help set the roadmap

Requirements for the role:

• Degree in a STEM field
• Proven track record of successful enterprise deployments in previous GTM or forward‑deployed engineering roles
• You’re a natural relationship-builder, an excellent communicator and feel comfortable talking about complex technical topics with customers in all roles and levels
• Thrive in ambiguous and rapidly changing environments — you’re willing to move fast and quickly grow in scope and responsibility
• You have a demonstrated exceptional ability to learn

You might excel if you…

• have sold highly technical products
• have worked as a software engineer
• previously founded a startup
• are a competitive, highly ambitious person who loves working in high‑intensity environments
• thrive in roles that require you to context switch quickly and handle a broad range of technical and non‑technical problems
• like grinding

Equal Opportunity

Cognition is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under applicable law. We are committed to providing reasonable accommodations for candidates with disabilities throughout the hiring process – please let us know if you need any.