Departmental Technology Analyst (Code Compliance-Civil Service)

City of Dallas; United States; On-site; USD 59,000 - 71,000; Full time

Job summary

The City of Dallas seeks a Department Technology Analyst to provide analysis, programming, and testing to support the maintenance of department databases and proprietary process control operations.

You will analyze information systems, design data solutions, and train staff while supporting cross-functional teams in a dynamic municipal environment.

Qualifications

• Bachelor's degree in Business, Computer Science, Engineering, or Technology.
• 1 year of experience developing and/or providing end-user training and software/database systems support.
• Education equivalencies: HS +5 years; Associate +3 years; Bachelor's in other field +3 years; Master's +0 years.

Responsibilities

• Analyze, evaluate, and review program objectives; design and maintain databases.
• Maintain and analyze computer software, hardware, and networks; fix configuration issues.
• Evaluate software/hardware purchases and prepare cost analyses for maintenance and upgrades.
• Develop programs to extract information from databases and create status reports.
• Run programs to analyze data from sensors; set data collection parameters.
• Train users and technicians; oversee staff monitoring field sensors.
• Prepare mathematical models on mainframe systems to answer engineering or business questions.

Skills

Programming languages

Computer hardware

Operating systems

Network configurations

SCADA/EDAT

Data analysis

Documentation

Education

Bachelor's degree in Business, Computer Science, Engineering, or Technology

Job description

Dallas is Growing. Grow With Us.

Looking for more than just a job? The City of Dallas offers careers with purpose. With competitive benefits, growth opportunities, and a vibrant work culture, we’re committed to helping you thrive while you help our city flourish. Be part of a team that’s committed to service, innovation, and community.

Job Summary

Provide analysis, programming, and testing to support the maintenance of departmental proprietary and process control computer operations, and management and analysis of department databases.

Job Description Overview

The Department Technology Analyst provides analysis, programming, and testing to support the maintenance of departmental proprietary and process control computer operations and the management and analysis of department databases.

Essential Functions

• Analyzes, evaluates, and reviews objective of department programs and the information requirements; designs, creates, and maintains computer database to gather data and effectively classify information.
• Maintains, manages, and analyzes computer operating software, hardware, and network configuration within a department or division; identifies weaknesses and devises solutions to solve configuration problems.
• Evaluates and plans software and hardware purchases to maintain and improve the system; prepares cost analyses of maintenance and enhancement of existing programs and hardware.
• Writes, develops, and implements programs to extract information from the databases; develops formats and reports of information obtained to communicate status of programs and information.
• Runs computer programs to analyze data received from electronic sensors, writes programs to compile information, and sets parameters of the data gathered.
• Maintains several interrelated computer and data base information systems; develops and updates documentation of programs and systems, including change orders; analyzes network problems and resolves technical difficulties.
• Modifies and maintains existing applications and software to improve system efficiency; analyzes programs and user problems to determine corrective action necessary to resolve new design.
• Trains users, technicians, and less experienced personnel in using the system; assigns and oversees work of technicians monitoring field sensors.
• Prepares and uses mathematical models on mainframe systems to answer engineering, scientific, or business related questions; answers questions regarding reservoir levels, water flow, financial analysis, and other scenarios.
• Performs any and all other work as needed or assigned.

Knowledge and Skills

• Thorough knowledge of multiple programming languages
• Thorough knowledge of computer hardware, and two or more operating systems.
• Thorough knowledge of network systems and configurations.
• Knowledge of Programmable Logic Controllers (PLC), Environmental Data Acquisition Terminal (EDAT),
• Supervisory Control and Data Acquisition (SCADA).
• Ability to analyze information logically and propose computer based solutions.
• Ability to provide guidance to less experienced technical personnel.
• Ability to communicate and present technical information orally and in writing.
• Ability to perform repair and maintenance on computer hardware.
• Communicating effectively verbally and in writing.
• Establishing effective working relationships.

Minimum Qualifications

• Education: Bachelor's degree in Business, Computer Science, Engineering, or Technology field.
• Experience: One (1) year of experience developing and/or providing end-user training and software/database systems support.
• Equivalencies:
  • High school diploma or GED plus five (5) years of the required experience will meet the education and experience requirements.
  • Associate's degree in any field plus three (3) years of the required experience will meet the education and experience requirements.
  • Bachelor's degree or higher in a non-specified field plus three (3) years of the required experience will meet the education and experience requirements.
  • Master's degree or higher in a specified field will meet the education and experience requirements.

Salary Range

$58,801.60 - $70,574.40

The salary listed on this job posting is the starting salary range; amount offered will depend upon qualifications.

Equal Opportunity Employer

City of Dallas is an Equal Opportunity Employer.

About the City

The City of Dallas is one of the largest employers in the DFW Metroplex. We offer growth opportunities and a chance to make a difference in our community.

Contact

Questions? Contact our recruiting departments: Civil Service - [e-mail] Talent - Acquisition [e-mail]