Department Supervisor

The Home Depot; Town of Mukwonago (WI); On-site; USD 42,000 - 60,000; Full time

Job summary

The Home Depot in Wisconsin seeks a Department Supervisor to lead, train, coach and develop department associates, ensuring customers receive outstanding service and can easily find merchandise. You will contribute to operational and merchandising decisions with Store Management and Operations teams.

Strong product knowledge and leadership skills are required to guide teams across multiple departments depending on store structure.

Qualifications

• Experience supervising retail associates.
• Strong customer service focus.
• Knowledge of store operations and merchandising.
• Ability to train and coach team members to meet store goals.

Responsibilities

• Lead, train and coach department associates to deliver excellent customer service.
• Develop staff and provide input on merchandising and operational decisions.
• Ensure associates can easily locate merchandise and understand product placement.
• Collaborate with Store Management and Operations teams to meet store goals.

Skills

Leadership

Training & Coaching

Customer Service

Operations Knowledge

Job description

Job Description

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product and operational knowledge. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a combination of multiple departments depending on store structure.