Department Supervisor

The Home Depot; Pontiac (MI); On-site; USD 42,000 - 66,000; Full time

Job summary

The Home Depot is seeking a Department Supervisor to lead and develop associates in one or more departments at our Pontiac, MI store. You will coach staff, ensure excellent customer service, and help drive merchandising and store operations.

Strong product knowledge and leadership skills are essential for success. You will partner with Store Management and Operations Teams to align on goals, train new hires, and maintain store standards.

Qualifications

• Strong product and operational knowledge.
• Experience coaching and developing teams is preferred.

Responsibilities

• Lead, train, coach and develop associates in assigned department to deliver excellent customer service.
• Provide input into operational and merchandising decisions to Store Management Team and Operations Team.
• Utilize product and departmental knowledge to guide customers and ensure easy merchandise locate.

Job description

Job Description

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product and operational knowledge. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a combination of multiple departments depending on store structure.