Department Supervisor

The Home Depot; Philadelphia (Philadelphia County); On-site; USD 50,000 - 70,000; Full time

Job summary

A major home improvement retailer is seeking a Department Supervisor to lead and develop associates, ensuring excellent customer service across multiple departments. This role requires strong product knowledge and involves providing operational input to management. Candidates must excel in training and coaching, with a focus on delivering a seamless shopping experience for customers. Excellent service and product expertise are key to success in this role.

Responsibilities

• Lead, train, coach, and develop associates in each department.
• Ensure customers receive excellent service.
• Provide input into operational and merchandising decisions.

Job description

Overview

Job Description Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product and operational knowledge.

Department coverage

• Building Materials
• Decor
• Electrical
• Flooring
• Gardening
• Hardware
• Kitchen & Bath
• Lumber
• Millwork
• Paint
• Plumbing
• Pro Account Sales
• Tool Rental
• Front End
• Freight
• Receiving
• Associate Support
• Special Services
• Merchandising Execution

or a combination of multiple departments depending on store structure.