Department Supervisor

The Home Depot; Oxford (MA); On-site; USD 42,000 - 62,000; Full time

Job summary

The Home Depot in Oxford, MA is seeking a Department Supervisor to lead various departments, train associates, and ensure customers receive outstanding service. You will help associates develop skills, coach performance, and support store operations with product knowledge across categories.

This role collaborates with store management to align merchandising and operational decisions, ensuring merchandise is easy to find and properly displayed.

Qualifications

• Experience leading retail teams.
• Strong customer service orientation.

Responsibilities

• Supervise department associates and ensure service standards.
• Provide coaching and training to staff to develop skills.
• Support merchandising and operations decisions with knowledge of store departments.

Skills

Leadership

Coaching

Customer service

Operational knowledge

Job description

83561BR

Job Description

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product and operational knowledge.

Specific store departments may include:

• Building Materials
• Decor
• Electrical
• Flooring
• Gardening
• Hardware
• Kitchen & Bath
• Lumber
• Millwork
• Paint
• Plumbing
• Pro Account Sales
• Tool Rental
• Front End
• Freight
• Receiving
• Associate Support
• Special Services
• Merchandising Execution or a combination of multiple departments depending on store structure