Department Supervisor

The Home Depot; Los Angeles (CA); On-site; USD 60,000 - 75,000; Full time

Job summary

The Home Depot in Los Angeles, CA is seeking a Department Supervisor who will lead, train, and coach associates to deliver excellent customer service and help customers locate merchandise across departments.

You will contribute to operational and merchandising decisions with strong product knowledge and collaborate with Store Management and Operations teams to ensure store goals are met.

Qualifications

• Lead, train and coach associates to deliver excellent service.
• Strong customer service orientation and ability to help customers locate merchandise.
• Knowledge of products across departments to assist customers and drive sales.
• Collaborate with management on merchandising and operations decisions.

Responsibilities

• Lead, train, coach and develop department associates.
• Ensure customers receive excellent service and can easily find merchandise.
• Provide input into operational and merchandising decisions to store and operations teams.
• Maintain strong product and operational knowledge across departments.

Skills

Leadership

Customer service

Communication

Product knowledge

Job description

Job Description

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product and operational knowledge. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a combination of multiple departments depending on store structure.