Department Supervisor

The Home Depot; Lancaster (Lancaster County); On-site; USD 42,000 - 56,000; Full time

Job summary

The Home Depot in Lancaster County seeks a Department Supervisor to lead, train, and coach associates across departments, ensuring customers receive excellent service and can easily find merchandise. You will provide input into store operations and merchandising decisions and bring strong product and operational knowledge.

Successful candidates will guide teams, model strong customer service, and collaborate with Store Management and Operations to optimize department performance.

Qualifications

• Lead and develop department associates to deliver customer service.
• Provide input on operational and merchandising decisions.
• Strong product and operational knowledge.

Responsibilities

• Coach associates in department to ensure excellent service.
• Assist customers in locating merchandise and answering questions.
• Support store management and operations teams with daily tasks.

Skills

Customer service

Coaching

Training

Team leadership

Education

High school diploma

Tools

POS system

Job description

Job Description

85382BR

Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team. Department Supervisors have strong product and operational knowledge. Specific store departments may include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a combination of multiple departments depending on store structure.