DEPARTMENT MANAGER - SALES

Von Maur, Inc.; West Fargo (ND); In loco; USD 50.000 - 75.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive wages

Commission incentive - the more you卖

Generous merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within philosophy - "end

Descrizione del lavoro

Von Maur, Inc. seeks a Department Manager to lead a team and uphold our reputation for outstanding customer service. You will motivate associates, develop relationships with customers, and drive department growth through coaching and merchandising.

You will ensure goals are met by coaching staff, analyzing performance, and resolving customer issues. This role requires flexibility for day, evening, and weekend shifts, with a strong focus on training and accountability.

Competenze

• Motivate associates to deliver outstanding customer service – train, coach and lead by example.
• Develop relationships to grow your department business.
• Execute all duties of a sales associate and meet individual sales and account goals.
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals.
• Provide feedback to associates on service, selling, and account statistics.
• Develop and implement solutions to solve customer problems and department needs.
• Be available to work a rotation of day, evening, and weekend shifts.

Mansioni

• Motivate associates to deliver outstanding customer service and lead by example.
• Develop relationships to grow department business and achieve sales targets.
• Coach staff to meet individual and department goals and improve service quality.
• Assess performance and provide constructive feedback to improve customer experience.
• Resolve customer issues and implement department-improvement solutions.
• Support a rotation of day, evening, and weekend shifts.

Conoscenze

Retail management

Customer service

Team leadership

Sales goals

Coaching and training

Descrizione del lavoro

As a Department Manager, you represent Von Maur and impact our reputation as America’s Leading Department Store. You drive retail growth through building and maintaining relationships, optimizing merchandising, and developing associates to provide top-tier customer experiences.

What You’ll Do

• Motivate associates to deliver outstanding customer service – train, coach and lead by example
• Develop relationships to grow your department business
• Execute all duties of a sales associate and meet individual sales and account goals
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
• Provide feedback to associates on service, selling, and account statistics
• Develop and implement solutions to solve customer problems and department needs
• Be available to work a rotation of day, evening, and weekend shifts

What You Can Expect

We’re committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.

• Competitive wages
• Commission incentive - the more you sell the more you make!
• Generous merchandise discount
• Comprehensive benefits
• 401(k) retirement plan
• No extended holiday hours
• Promote from within philosophy - creates endless career opportunities!

About Us

Von Maur’s reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can take pride in your work and grow professionally.