DEPARTMENT MANAGER - SALES

Von Maur, Inc.; Boston (KY); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Competitive wages

Commission incentive

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within philosophy

Job summary

Von Maur, Inc. is seeking a Department Manager to lead a dynamic retail team and drive department growth. You will coach associates, develop customer relationships, and ensure top-tier service while achieving sales goals.

In this role, you will balance training and daily operations, coordinating shifts and responding to customer needs with proactive, data-driven insights to enhance the overall shopping experience.

Qualifications

• Leadership and coaching of retail associates.
• Ability to train, coach, and lead by example.
• Strong focus on customer service excellence and relationship building.

Responsibilities

• Motivate associates to deliver outstanding customer service.
• Develop relationships to grow department business.
• Execute duties of a sales associate and meet sales/account goals.
• Assess performance to improve service quality and sales.
• Provide feedback on service, selling, and statistics.
• Develop and implement solutions for customer problems and department needs.
• Work a rotation of day, evening, and weekend shifts.

Skills

Leadership

Training

Customer service

Relationship building

Job description

As a Department Manager, you represent Von Maur and impact our reputation as America’s Leading Department Store. You drive retail growth through building and maintaining relationships, optimizing merchandising, and developing associates to provide top-tier customer experiences.

What You’ll Do:

• Motivate associates to deliver outstanding customer service– train, coach and lead by example
• Develop relationships to grow your department business
• Execute all duties of a sales associate and meet individual sales and account goals
• Assess associate performance to improve the quality of service the customer receives, increase sales, and meet department goals
• Provide feedback to associates on service, selling, and account statistics
• Develop and implement solutions to solve customer problems and department needs
• Be available to work a rotation of day, evening, and weekend shifts

What You Can Expect:

We’re committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family.

• Competitive wages
• Commission incentive - the more you sell the more you make!
• Generous merchandise discount
• Comprehensive benefits
• 401(k) retirement plan
• No extended holiday hours
• Promote from within philosophy - creates endless career opportunities!

About Us:

Von Maur’s reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can take pride in your work and grow professionally.