Department Manager - Bond Street, New York

Gymshark; New York (NY); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Bonus opportunity

Paid PTO

401(k) plan

Employee discount

Multi-site gym membership

Family leave

Job summary

Gymshark in New York's Bond Street store is seeking a Department Manager to lead the sales floor, coach a high-performing team, and own daily operations for exceptional customer experiences while driving performance. This leadership role requires strong people development and a commercial mindset to deliver results.

The ideal candidate thrives in a fast-paced retail environment, with a customer-first approach and ability to manage scheduling, inventory, and campaigns.

Qualifications

• Experience leading retail teams and driving business results.
• Strong coaching, development, and inspirational leadership.
• Ability to analyze performance metrics and translate to action.
• Excellent organizational skills balancing operations, people, and commercial priorities.
• Customer-first mindset with professional handling of escalations.
• Strong communication and relationship-building across levels.
• Experience managing performance and supporting employee development.
• Able to adapt quickly in a fast-moving retail environment.
• Retail schedule flexibility, including evenings, weekends, and holidays.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Lead, coach, and motivate a high-performing team to deliver exceptional customer experiences daily.
• Drive sales performance through strong commercial decision-making and metrics.
• Create an engaging store environment with visual presentation and operational excellence.
• Develop team members via coaching, performance conversations, and career planning.
• Partner with store leadership on launches, seasonal initiatives, and campaigns.
• Monitor performance and identify opportunities to improve sales, productivity and engagement.
• Maintain inventory accuracy, stock flow, replenishment, and stockroom organization.
• Support scheduling, labor planning, and resource allocation.
• Lead daily team huddles, communications, and updates.
• Act as a key leader on the sales floor and support the wider management team.

Skills

Retail leadership

Coaching

Performance analysis

Operational excellence

Customer service

Communication

People development

Job description

OVERVIEW:

Lead the floor. Grow the team. Drive the business.

At Gymshark, our stores are more than retail spaces. They’re places where community comes to life, where customers connect with the brand, and where our teams create experiences that inspire people to be their best.

Due to internal progression,We’re looking for a Department Manager to join our Bond Street store. This is a leadership role for someone who thrives in a fast-paced retail environment, loves developing people, and has the commercial mindset to drive performance while delivering an exceptional customer experience.

As a Department Manager, you’ll lead from the front, owning the performance, culture, and day-to-day operations of your area while helping shape the future of Team Gymshark.

WHAT YOU’LL BE DOING:

• Leading, coaching, and motivating a high-performing team to deliver exceptional customer experiences every day.
• Driving sales performance through strong commercial decision-making and a deep understanding of key business metrics.
• Creating an engaging and inspiring store environment through outstanding visual presentation and operational excellence.
• Developing team members through real-time coaching, performance conversations, and career development planning.
• Partnering with store leadership to execute seasonal initiatives, launches, and promotional campaigns.
• Monitoring business performance and identifying opportunities to improve sales, productivity, and customer engagement.
• Ensuring inventory accuracy, stock flow, replenishment, and stockroom organization remain at a best-in-class standard.
• Supporting scheduling, labor planning, and resource allocation to meet the needs of the business.
• Leading daily team huddles, communications, and operational updates.
• Acting as a key leader on the sales floor and supporting the wider management team to deliver store success.

WHAT YOU’LL NEED:

• Experience in a retail leadership role with responsibility for leading teams and driving business results.
• Strong leadership skills with a proven ability to coach, develop, and inspire others.
• Experience analyzing performance metrics and translating insights into actionable business plans.
• Excellent organizational skills with the ability to balance operational, people, and commercial priorities.
• A customer-first mindset with experience handling customer concerns and escalations professionally.
• Strong communication skills and the ability to influence and build relationships at all levels.
• Experience managing performance and supporting employee development.
• Ability to adapt quickly in a dynamic, fast-moving retail environment.
• Flexibility to work a retail schedule, including evenings, weekends, and holidays.
• Authorization to work in the United States without sponsorship.

SALARY RANGE

This role has a salary range between $26.92-$31.73. We are committed to fair and consistent pay practices. The salary range shown represents the anticipated hiring range for this position and may vary depending on individual qualifications and internal equity

THE PERKS.

Standard benefits include:

• Comprehensive Medical, Dental & Vision plans
• Performance-based Bonus opportunity
• Competitive PTO
• Contributory 401(k)
• Gymshark Employee Discount & long service awards
• Funded multi-site fitness membership
• Enhanced Family Leave plans
• STD & LTD plans

Note: The bonus program and benefits have certain eligibility requirements. Gymshark reserves the right to amend these programs in whole or in part at any time without advance notice.

BELONGING AT GYMSHARK.

Our mission is to be a place where everyone belongs. We’re an equal opportunities employer, and for us that means we always strive to be as inclusive as possible in all aspects of employment, right from your application. We’re committed to finding reasonable adjustments* for candidates with specific needs or have a disability during our recruitment process, and all applicants will be considered fairly and equally. We do not tolerate discrimination of any kind. *If you’d like to request a reasonable adjustment please email [e-mail].