Department Manager

Savers; Worcester (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

Savers seeks a Department Manager to join their team in Worcester, MA. This role encompasses both service and backroom functions, contributing to a culture of inclusion and dedication to community impact. Ideal candidates will thrive in a fast-paced retail environment and have a passion for customer service and team development.

Benefits

Bundled health plans (medical, dental, vision)

Company-paid life insurance

401k plan with company matching

Paid time off

Mental health services

Qualifications

• Experience in retail management preferred.
• Ability to celebrate uniqueness in a diverse environment.
• Strong focus on development and training.

Responsibilities

• Support service and backroom operations.
• Manage team dynamics and employee training.
• Ensure a positive customer experience.

Skills

Leadership

Customer Service

Team Management

Education

High School Diploma or equivalent

Job description

Description

Job Title: Department Manager

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

Summary & Positions:

Savers, an international thrift retailer, is looking to fill Department Manager position(s). This multi-faceted role supports either the service side of our stores or the backroom product flow function (production).

What you can expect :

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:

Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

Benefits offerings including:

• Bundled health plans such as medical, Rx, dental and vision
• Company-paid life insurance for extra protection and peace of mind
• Programs to stop smoking, diabetes management coaching, and on demand care options.
• A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
• Paid time off from work for leisure or other hobbies.
• A range of mental health services to assist you in managing daily life.

Savers is an E-Verify employer

490 Lincoln Street, Worcester, MA 01605