Department Manager

McDonald's; Waukesha (WI); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

15-25 days paid vacation

10 paid holidays

Medical, dental and vision coverage

Education assistance

Short- and long-term disability insurance

Job summary

A leading restaurant franchise in Waukesha, Wisconsin is seeking a Department Manager to oversee operations and ensure exceptional customer service. This full-time position requires previous managerial experience preferably in a restaurant environment. The role involves leading teams, managing service quality, food safety, and achieving business goals. Benefits include paid vacation, medical coverage, and education assistance.

Qualifications

• Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment.
• Positive team players with flexible schedules who enjoy a fast-paced environment.
• Must be 18 years or older.

Responsibilities

• Lead shifts ensuring fast, accurate, and friendly customer experiences.
• Manage assigned Systems like Training, Food Safety, and Inventory Management.
• Ensure Crew and Managers deliver a great customer experience.
• Ensure restaurant delivers quality food quickly and safely.
• Hire qualified crew and schedule them to meet sales and profit goals.

Job description

Join to apply for the Department Manager role at McDonald’s

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

McDonald’s Works for Me.
I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow. The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself. The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel‑good moments. Does this sound like you? You’ll fit right in. The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits. Let’s talk. Make your move.

Responsibilities

• Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit.
• Some managers also lead Departments. These managers’ responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.
• The Guest Service Department Manager’s responsibilities may include ensuring Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive‑Through areas are organized for the best service.
• The Kitchen Department Manager’s responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.
• The People Department Manager’s responsibilities may include ensuring the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager’s responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.

Requirements

• Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment.
• We’re looking for positive team players with flexible schedules who like to have fun, with the passion to work the famously fast paced McDonald’s environment.
• You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Additional Info

• 15-25 days paid vacation
• 10 paid holidays, anniversary splash, and 8‑week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Medical, dental and vision coverage
• Pre‑tax flexible spending accounts
• Short‑ and Long‑Term Disability, life and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

Seniority level

• Associate

Employment type

• Full‑time

Job function

• Sales and Business Development

Industries

• Restaurants