Department/Shift Manager

McDonald's; Town of Ithaca (NY); Sur place; USD 59 000 - 73 000; Plein temps

Avantages offerts par ce poste

Tuition reimbursement up to $2500

100% discount on meals

PTO / Sick Time

Training and advancement opportunities

Flexible hours

Résumé du poste

A leading fast-food restaurant in Ithaca, NY is looking for a Department Manager to oversee daily operations, ensuring exceptional customer service and staff management. Responsibilities include leading teams, managing food quality, and driving sales. Ideal candidates will have previous managerial experience in a restaurant or hospitality environment, be team-oriented, and enjoy a fast-paced workplace. The position offers a full-time role with competitive salary ranging from $59,000 to $73,000 annually, along with benefits like tuition assistance and food discounts.

Qualifications

• Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment.
• Candidates must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Responsabilités

• Lead shifts ensuring fast, accurate, friendly customer service.
• Ensure Crew and Managers deliver great customer experiences.
• Manage food quality and safety, train kitchen staff.

Connaissances

Managerial experience

Positive teamwork

Flexible schedule

Passion for fast-paced environment

Formation

Preferred experience in restaurant, retail or hospitality

Description du poste

Department Manager

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This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Why Join Us

McDonald's Works for Me.
I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You’ll fit right in.

The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Responsibilities

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. Some managers also lead Departments. Their responsibilities may include managing assigned Systems, such as Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.

The Guest Service Department Manager’s responsibilities may include ensuring Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive‑Thru areas are organized for the best service.

The Kitchen Department Manager’s responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.

The People Department Manager’s responsibilities may include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager’s responsibilities may also include ensuring Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.

Qualifications

Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with flexible schedules who like to have fun, with the passion to work the famously fast paced McDonald’s environment. Candidates must be 18 years or older to be a manager in our corporate owned and operated restaurants.

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

Benefits

• Education through Archways to Opportunity including opportunities to earn a High School Degree, College tuition assistance and English classes as a second language
• Up to $2500 per year in tuition reimbursement (College, Technical school, Vocational school, etc)
• Starting Rate $21.00 / hour and up DOE
• 100% discount on meals
• PTO / Sick Time
• Training and advancement opportunities
• Flexible hours to fit your needs

Additional Information

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Seniority Level

Associate

Employment Type

Full-time

Job Function

Sales and Business Development

Industries

Restaurants

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Ithaca, NY $59,000.00-$73,000.00