Department Manager

McDonald's

San Antonio (TX)

On-site

USD 45,000 - 60,000

Full time

14 days+
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Benefits offered by this job

15-25 days paid vacation
Medical, dental and vision coverage
Education assistance
Short- and long-term disability insurance
Employee resource connection
Adoption assistance
Leaves of absence
Service awards
Employee Resource Connection
Adoption assistance
Matching gifts

Job summary

An independent restaurant franchise is seeking a Department Manager to oversee operations, manage staff, and ensure customer satisfaction. Responsibilities include managing shifts, hiring, training, and ensuring service quality in a fast-paced environment. Ideal candidates are experienced in restaurant management and possess strong leadership skills. The role offers full-time hours and a range of benefits including paid vacation and education assistance.

Qualifications

  • Previous managerial experience is preferred.
  • Must be 18 years or older to be a manager.
  • Positive team player with a passion for fast-paced environments.

Responsibilities

  • Manage shifts to ensure customer satisfaction.
  • Ensure staff deliver quality service and food.
  • Hire, train, and motivate crew effectively.

Skills

Managerial experience in a restaurant or retail environment
Positive team player
Flexible schedule

Job description

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Description

McDonald’s Works for Me.

I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel‑good moments. Does this sound like you? You’ll fit right in.

The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Let’s talk. Make your move.

Requirements

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. Some managers also lead departments. These managers’ responsibilities may include managing assigned systems such as Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.

The Guest Service Department Manager’s responsibilities may include ensuring Crew and Managers deliver a great customer experience, that sales promotions are executed well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive‑Thru areas are organized for the best service.

The Kitchen Department Manager’s responsibilities may include ensuring the restaurant delivers great quality food to customers quickly, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new menu items.

The People Department Manager’s responsibilities may include ensuring the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager’s responsibilities also include ensuring crew get a good start at the restaurant and that they are recognized and motivated throughout their time working there.

Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with flexible schedules who like to have fun, with the passion to work the famously fast‑paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate‑owned and operated restaurants.

Additional Info

Along with competitive pay, a Department Manager at a McDonald’s corporate‑owned store is eligible for incredible benefits including:

  • 15‑25 days paid vacation
  • 10 paid holidays, anniversary splash and 8‑week sabbatical every 10 years
  • Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
  • Medical, dental and vision coverage
  • Pre‑tax flexible spending accounts
  • Short‑ and Long‑Term Disability, life and accident insurance
  • Paid Leaves of Absence
  • Service awards
  • Employee Resource Connection
  • Adoption Assistance
  • Matching gifts program

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee‑operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Seniority level

Associate

Employment type

Full‑time

Job function

Sales and Business Development

Industries

Restaurants

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