Department Manager

Technibus, Inc.; Maiden (NC); On-site; USD 135,000 - 155,000; Full time

Job summary

IES is a national provider of industrial products and infrastructure services across electrical, mechanical, and telecom contracting markets. The Department Manager will recruit, train and supervise staff, manage project profitability and scopes of work, and act as the liaison with customers to ensure service excellence.

The role requires 7+ years supervisory experience in telecom or related fields, strong MS Office skills, and ability to manage multiple tasks and reports.

Qualifications

• Must possess at least a High School diploma or GED equivalency; Bachelor’s Degree preferred.
• Must have experience in customer interface, such as liaison between the customer and the Company.
• Must possess a minimum of seven (7) years supervisory or managerial experience.
• Must have a minimum of five (5) years of experience in telecommunications or a related technical or construction field.
• Must be proficient with Microsoft Office (Word, Excel and MS Project).
• Must meet Company minimum driving standards.
• Must be able to manage multiple tasks/projects simultaneously.
• Must be able to supervise multiple direct reports – exempt and non-exempt.
• Must have demonstrated verifiable ability to define a project, create a project scope of work, develop detailed associated tasks and manage these to final completion and customer turnover.

Responsibilities

• Recruit, hire, train, manage and supervise department staff; handle HR issues per policy and compensation changes.
• Provide guidance and mentoring to meet department goals and objectives.
• Manage workload distribution of department staff.
• Plan for and monitor project profitability to meet company goals.
• Manage scopes of work including structures like cable, AV, security, life safety, estimating or BIM.
• Participate in or facilitate bid processes.
• Oversee quality and safety on customer work.
• Act as liaison with customer representatives.
• Create and implement account process improvements.
• Other responsibilities as assigned.

Skills

Leadership

Project management

Multi-tasking

Staff supervision

Communication

Driving

Customer interface

Education

High School diploma or GED

Bachelor’s Degree preferred

Tools

Microsoft Office (Word, Excel, MS Project)

Job description

Job Duties and Responsibilities:

1. The Department Manager will recruit, hire, train, manage, supervise, promote, discipline and discharge, if necessary, all department staff. Effectively manage all human resource issues (and elevate as needed) per Company policies and procedures. Complete recommendations for employees’ performance ratings, promotions and pay changes.
2. Provide guidance and mentoring to meet all department goals and objectives.
3. Manage the workload distribution of department staff.
4. Plan for, manage, monitor and maintain project profitability to achieve Company goals.
5. Manage scopes of work that may include structured cable, audio-visual, security, life safety, estimating or BIM.
6. Participating in and/or facilitating the bid process.
7. Manage all related quality and safety issues on customer work.
8. Act as the Company liaison for interface with customer representative(s).
9. Create, develop and implement account process improvement(s).

• Other responsibilities as assigned.

Salary:

Min

USD $135,000.00/Yr.

Max

USD $155,000.00/Yr.

Qualifications:

Physical and Mental Requirements:

• Must be self-motivated, positive in approach, professional and lead others to create, develop and implement project process improvement(s).
• Must promote the Company culture and mission to all employees, vendors, clients and business partners.
• Must possess proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
• Must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.
• Must able to travel within branch territory and/or regional territory as needed.
• Must possess the ability to learn Company and customer project management systems.
• Must be able to successfully secure and maintain a Company-sponsored American Express Card.

Education, Certification, License, and Skill Requirements:

• Must possess at least a High School diploma or GED equivalency; Bachelor’s Degree preferred.
• Must have experience in customer interface, such as liaison between the customer and the Company.
• Must possess a minimum of seven (7) years supervisory or managerial experience.
• Must have a minimum of five (5) years of experience in telecommunications or a related technical or construction field.
• Must be proficient with Microsoft Office (Word, Excel and MS Project).
• Must meet Company minimum driving standards.
• Must be able to manage multiple tasks/projects simultaneously.
• Must be able to supervise multiple direct reports – exempt and non-exempt.
• Must have demonstrated verifiable ability to define a project, create a project scope of work, develop detailed associated tasks and manage these to final completion and customer turnover.

Minimum Years of Experience

6+

License Required

No

Minimum Education

High School

Overview:

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2023fiscal year ending September 30, 2023, IES produced over$2.3 billionin revenue and employed over 8,400 employees at over 129 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.

EEO & Affiant Action:

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government.

View Your Equal Employment Opportunity rights under the law. EEO is the Law poster | EEO is the Law poster supplement

View IES' policy on Pay Transparency Pay Transparency NonDiscrimination Poster

Disability Accommodation:

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at [phone] or any IES office to request assistance.

E-Verify Information:

English/Spanish

Right to Work:

English

Spanish

Workplace Type:

Onsite