DEPARTMENT MANAGER

SmartRecruiters, Inc.; King of Prussia (PA); On-site; USD 62,000 - 69,000; Full time

Benefits offered by this job

Onboarding

Benefits

Work-life balance

Job summary

Primark in the United States is seeking a Department Manager to own a department, drive sales, manage inventory, and uphold store standards. You will oversee hiring, training, and coaching a team of Sales Associates and Team Leaders to deliver exceptional customer service.

You will monitor local market trends, use data to boost performance, ensure planograms are followed, and protect people, property, and premises, while maintaining a positive work environment and a strong store culture.

Qualifications

• At least 2 years of retail leadership experience in a fast-paced, high-volume environment.
• Experience as Store Manager, Assistant Store Manager or Department Manager preferred.
• Strong commercial acumen with ability to lead a team.
• Excellent communication with customers and colleagues.
• Proven ability to manage store standards, inventory, and planograms.

Responsibilities

• Own and manage a department to maximize sales, inventory, and standards.
• Hire, train, coach, and motivate Sales Associates and Team Leaders.
• Monitor local market for pricing, product, and shopping experience.
• Use data to analyze department performance to drive sales and meet targets.
• Ensure a positive work environment and exceptional customer service.

Skills

Retail leadership

Team leadership

Communication skills

Customer service

Planning and organizing

English proficiency

Tools

POS systems

Job description

Because you’re the team’s glue. Motivate our way!

Expanding teams, capabilities, and ambitions. And thanks to our incredible size and scale, more opportunities for you and more amazing experiences for our customers. As a Department Manager at Primark, progress is yours to own at the forefront of expanding this fashion revolution in the United States.

Our strong values run through everything we do. We’re caring, dynamic and we succeed together. There’s real accountability and ownership here as you shape your team’s futures and encourage sales. Because you thrive outside your comfort zone.

Job Description

What You’ll Do

As a Department Manager, you will own a department, and focus on maximizing its sales, inventory, and standards. Department Managers have the power to impact the business daily, by managing inventory, moving product in accordance with customer demand, reviewing and managing planograms and period layouts, and by being commercial (meaning that you’ll know what is trending and thus order your merchandise daily to drive sales).

You will keep an eye on the local market to maintain a competitive advantage in price, product, and shopping experience. You will use data to gain full knowledge of your department’s performance to drive sales and meet targets and manage stock file accuracy for your department.

As the leader of your department, you will hire, train, coach and motivate a team of Sales Associates and Team Leaders. This is crucial to ensuring your department delivers an exceptional shopping experience for every customer and a positive work environment for every colleague.

Qualifications

What You’ll Get

We’re committed to your success and will provide you with a robust onboarding period. Here, you’ll be empowered to succeed. As we rapidly expand across the globe, we’ll give you the tools that you need to excel. We’ll also offer you competitive benefits and work life balance – we know your life outside of the store is important.

Additional Information

What You’ll Bring

To be successful in this role, you will have at least 2 years of retail leadership experience in a fast-paced, high-volume environment and demonstrate strong commercial acumen. Our Department Managers typically join us with retail experience as either a Store Manager, Assistant Store Manager, or Department Manager.

• You are nimble and adaptable, being able to flex your plans and priorities in a fast-paced environment.
• You will have strong communication skills and the ability to relate to customer’s needs.
• A role model who can lead, motivate, and inspire the team, who builds confidence and enthusiasm, enabling the team to deliver excellent store standards and customer service.
• Resilient with a proven ability to lead a team and confident in giving constructive feedback to others.
• Commercially aware with an understanding of local market, key competitors and how the use of relevant systems and tools can improve option control and drive sales.
• Good planning and organizational skills, prioritizing and working within agreed timescales.
• Experience supporting store management with the protection of people, property and premises by securing cash, stock and property. Keyholder responsibility including availability for emergency call outs.
• Ability to effectively manage difficult situations and have good problem-solving skills.
• Position holder must be able to communicate effectively and efficiently, orally and in writing, with managers, supervisors, and hourly colleagues in English to provide instruction, coaching, corrective action, safety instructions and lead teams as a manager daily and in emergencies. Position holder must also be able to provide amazing customer service in English, which includes being able to orally communicate with customers in English and monitor the performance of English-speaking colleagues whose job duties require communication with customers.

Excited? Good. Because it’s energizing to put your skills to work, in a growing global business committed to helping people express themselves – and feel a sense of belonging. Enjoy career growth, our way.

The pay range for this role is: $62,400-$69,160

The pay guidelines for Interim Assignments are:

For promotional opportunities: 10% additional responsibility allowance for the duration of the Interim Assignment

For lateral opportunities: no change to existing pay rate

This is a good faith estimate of the minimum and maximum we would pay for this role at the time of this posting. The base pay rate offered will account for internal equity and may vary depending on the candidate’s geographic region of work, job-related knowledge, skills, and experience, among other factors.

Our fashion isn’t one-size-fits-all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together. Excited? Good. There’s real accountability and ownership here as you shape your store, team’s futures, and steer sales. It’s energizing to put your skills to work, in a growing local and global business committed to helping people express themselves- and feel a sense of belonging. Because you thrive outside your comfort zone.

Primark is an equal opportunity employer. Primark does not discriminate against applicants or employees on the basis of race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, genetic information, or any other characteristic protected by law. Primark is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request reasonable accommodation to participate in the job application or interview process, please email [e-mail] with your request. This email is not for general employment inquiries or correspondence. We will only respond to those requests that are related to accessibility of the online application system due to a disability.