Department Manager

McDonald's Restaurants Limited; Ithaca (MI); On-site; USD 39,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Flexible scheduling

Weekly direct deposit

Paid time away

Health benefits

Job summary

McDonald’s Corporation is seeking a Department Manager to oversee key restaurant operations, including training, food safety, and inventory management. You will lead internal functions, supervise staff, and work closely with the General Manager to uphold quality and guest experience in a fast-paced setting.

The role emphasizes delegation, performance reporting, and collaboration across Kitchen, People, and Service areas to deliver excellent service.

Qualifications

• Strong leadership and team management abilities.
• Excellent customer service and communication skills.
• Knowledge of food safety and inventory management.
• Ability to train and develop staff in a fast-paced environment.

Responsibilities

• Lead Employee Training, Food Safety, and Inventory Management.
• Delegate tasks to team members and report results.
• Support the General Manager to achieve restaurant performance and quality standards in Kitchen, People, and Service.
• Partner with restaurant team to ensure safe and efficient operations.

Skills

Leadership

Communication

Teamwork

Customer service

Tools

POS system

Job description

Flexible scheduling with a side of always feeling valued. This restaurant offers a job combo that will fit YOU.

PERKS & BENEFITS

• Competitive pay starting at $19/hr
• Flexible scheduling
• Weekly direct deposit
• Work today, get paid tomorrow!
• Medical, dental, and vision benefits*
• Paid sick leave and/or paid time away
• Tuition reimbursement and/or educational assistance up to $3000*
• Training and advancement opportunities
• Employee discounts and free meals
• And much more!
• *Available to full-time employees in select locations

This role is vital to the operations within the restaurant because you’ll:

• Take action first: Lead important internal functions including Employee Training, Food Safety, and Inventory Management
• Be results oriented: Effectively delegate tasks to team members and report back results
• Lead the experience: Directly support the General Manager to achieve restaurant performance and quality standards in three areas:
  • Kitchen- supervise food quality, safety, cost, and new menu items
  • People- hire, train, and schedule restaurant staff to meet sales and profit goals
  • Service- deliver a memorable guest experience by ensuring all staff is trained and organizing key service areas within the restaurant to provide the best service
• Understand that teamwork is key: Partner with restaurant team to ensure safe and efficient operations of the restaurant

To be a successful Department Manager, you’ll need:

• A commitment to excellence and safety in the workplace
• Strong customer service and support focus;
• The ability to communicate effectively and anticipate customer needs; and
• To provide solutions and make decisions in a fast-paced environment

Requirements:

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. These managers’ responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.

Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with flexible schedules who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

McDonald’s Corporation and McDonald’s USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald’s and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.