Department Manager

McDonald's; Grand Ledge (MI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

15-25 days paid vacation

10 paid holidays

Medical, dental, and vision coverage

Education support

Short- and long-term disability insurance

Paid leaves of absence

Job summary

McDonald's in Grand Ledge is hiring a Department Manager to lead shifts and oversee specific departments. The role requires ensuring excellent customer service and maintaining product quality while controlling costs and managing staff scheduling.

Ideal candidates will have previous managerial experience in related environments and a passion for fast-paced service. The position offers significant benefits such as paid vacation, education support, and medical coverage.

Qualifications

• Previous managerial experience preferred in restaurants, retail, or hospitality.
• Must be 18 years or older.
• Flexible schedule is a plus.

Responsibilities

• Lead shifts and departments, ensuring smooth operation.
• Set goals, delegate tasks, and report results.
• Ensure customer experience standards are met.
• Maintain cleanliness in service areas.
• Control food safety and quality; train kitchen staff.
• Hire, train, and schedule qualified crew.

Skills

Managerial experience

Team player

Passion for fast-paced service

Job description

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This posting is for a department manager position at a McDonald’s restaurant operated by an independent franchisee. The franchisee, not McDonald’s USA, is the employer and is responsible for all employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling.

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Description

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The Department Manager leads shifts and may oversee specific departments such as Guest Service, Kitchen, or People. Responsibilities include ensuring fast, accurate, and friendly customer service, maintaining product and food quality, controlling costs, training staff, and managing scheduling to meet sales and profit goals.

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Responsibilities

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• Lead shifts and departments, ensuring a smooth, efficient operation.
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• Set goals, delegate tasks, and report results to teams and higher management.
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• Ensure Crew and Managers deliver a great customer experience.
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• Maintain organized Front Counter, McCafé, and Drive‑Thru areas.
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• Control food safety, quality, and cost; train kitchen staff on production procedures.
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• Hire, train, and schedule qualified crew; recognize and motivate them.
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Qualifications

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• Previous managerial experience preferred, ideally within restaurant, retail, or hospitality environments.
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• Positive team player with flexible schedule and passion for fast‑paced service.
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• Must be 18 years or older.
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Benefits

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• 15‑25 days paid vacation
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• 10 paid holidays
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• Anniversary splash and 8‑week sabbatical every 10 years
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• Education support through Archways to Opportunity (high school completion, college tuition assistance, ESL classes)
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• Medical, dental, and vision coverage
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• Pre‑tax flexible spending accounts
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• Short‑ and long‑term disability, life, and accident insurance
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• Paid leaves of absence
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• Service awards
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• Employee Resource Connection
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• Adoption assistance
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• Matching gifts program
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This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

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By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee‑operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

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