Department Manager

McDonald's; Glastonbury (CT); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

15-25 days paid vacation

10 paid holidays

Archways to Opportunity education

Medical, dental and vision coverage

Pre-tax flexible spending accounts

Short- and Long-Term Disability, life,

Paid Leaves of Absence

Service awards

Employee Resource Connection

Adoption Assistance

Matching gifts program

Job summary

McDonald’s is seeking a Department Manager to oversee multiple restaurant departments and ensure exceptional customer service in a fast-paced setting. You will coordinate Guest Service, Kitchen, and People teams, uphold food safety standards, and drive sales and profitability while maintaining staff development and motivation.

The role requires previous managerial experience, flexibility in scheduling, and a passion for delivering high-quality service in a McDonald’s restaurant environment.

Qualifications

• Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment.
• We’re looking for positive team players with flexible schedules who like to have fun, with the passion to work the famously fast paced McDonald’s environment.
• You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Responsibilities

• Guest Service Department Manager’s responsibilities include ensuring crew and managers deliver a great customer experience and that sales promotions are executed well.
• Kitchen Department Manager’s responsibilities include delivering high-quality food, ensuring food safety, controlling food cost, and training staff on procedures.
• People Department Manager’s responsibilities include hiring qualified crew, training them well, and scheduling to meet sales and profit goals, and recognizing and motivating staff.

Skills

Leadership

Teamwork

Customer service

Communication

Job description

Description

McDonald's Works for Me.

I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer and I want to grow.

The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You’ll fit right in.

The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Let’s talk. Make your move.

Requirements

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. But some managers also lead Departments. These managers’ responsibilities may include managing assigned Systems, like Training, Food Safety, and Inventory Management, setting goals, delegating tasks to their teams, following up, and reporting results back to their team and other managers.

The Guest Service Department Manager’s responsibilities may include making sure Crew and Managers deliver a great customer experience, that sales promotions are done well, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for the best service.

The Kitchen Department Manager’s responsibilities may include making sure the restaurant delivers great quality food to customers, and fast, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items that are added to the menu.

The People Department Manager’s responsibilities may include making sure the restaurant hires qualified crew, trains them well, and schedules them to meet restaurant sales and profit goals. This manager’s responsibilities may also include making sure Crew get off to a good start at the restaurant and that they are recognized and motivated throughout their time working there.

Previous managerial experience is preferred, ideally within a restaurant, retail or hospitality environment. We’re looking for positive team players with flexible schedules who like to have fun, with the passion to work the famously fast paced McDonald’s environment. You must be 18 years or older to be a manager in our corporate owned and operated restaurants.

Additional Info

Along with competitive pay, a Department Manager at a McDonald's Corporate owned store is eligible for incredible benefits including:

• 15-25 days paid vacation
• 10 paid holidays, anniversary splash and 8-week sabbatical every 10 years
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Medical, dental and vision coverage
• Pre-tax flexible spending accounts
• Short- and Long-Term Disability, life and accident insurance
• Paid Leaves of Absence
• Service awards
• Employee Resource Connection
• Adoption Assistance
• Matching gifts program

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.