Department Manager

McDonald's; Athens (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Paid vacation

Education through Archways to Opp. (HS

college tuition assistance & ESL

Medical, dental and vision coverage

Short- and Long-Term Disability, life/

KPI and Performance Bonuses

401(k) with employer matching

Job summary

McDonald’s franchise-owned restaurant is seeking a Department Manager to lead shifts, departments, and teams, ensuring fast, friendly service and high food quality.

Responsibilities include training staff, enforcing food safety, managing costs, and achieving goals. This role values flexibility, teamwork, and a positive attitude in a fast-paced McDonald’s environment.

Qualifications

• Previous managerial experience is preferred, ideally within a restaurant, retail, or hospitality environment.
• You must be 18 years or older to be a manager in our franchise-owned and operated restaurants.
• We’re looking for positive team players with flexible schedules who like to have fun and the passion to work in the famously fast-paced McDonald’s environment.

Responsibilities

• Lead shifts weekly, ensuring customers have a fast, accurate, and friendly experience on every visit.
• Oversee Departments such as Training, Food Safety, and Inventory Management; set goals; delegate tasks to teams; report results.
• The Guest Service Department Manager ensures great customer experience, promotions are executed, staff trained, and Front Counter McCafé/Drive-Thru are organized.
• The Kitchen Department Manager ensures quick, high-quality food, food safety, cost control, and training on procedures.
• The People Department Manager hires qualified Crew, trains them, and schedules to meet sales and profit goals; sustains motivation.

Skills

Leadership

Teamwork

Flexibility

Customer service

Job description

Description:

This job posting includes information about what it is like to work at a McDonald's restaurant. Still, it is not a complete job description. People who work in a McDonald's restaurant perform a variety of tasks every day, and this posting does not list all essential job functions.

McDonald’s Works for Me.

I’m going places. I want a satisfying career with good benefits and great opportunities for advancement. I have a lot to offer, and I want to grow.

The Job for Me – Get a job that inspires your best and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES — to working with energy and purpose, finding new talent, providing coaching and direction, honing their leadership skills, and helping to run a business that serves up delicious food and feel-good moments. Does this sound like you? You’ll fit right in.

The Company for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, valuable job training, and retirement benefits.

Let’s talk. Make your move.

Requirements:

Managers lead shifts every week, ensuring customers have a fast, accurate, and friendly experience on every visit. But some managers also lead Departments. These managers’ responsibilities may include managing assigned Systems, such as Training, Food Safety, and Inventory Management; setting goals; delegating tasks to their teams; following up; and reporting results to their teams and other managers.

The Guest Service Department Manager’s responsibilities may include ensuring that Crew and Managers deliver a great customer experience, that sales promotions are executed effectively, that all service staff are trained in service procedures, and that the Front Counter McCafé and Drive-Thru areas are organized for optimal service.

The Kitchen Department Manager’s responsibilities may include ensuring the restaurant delivers quick, high-quality food to customers, that food is always safe, that food cost is controlled, and that all kitchen staff are trained in production procedures, including new items added to the menu.

The People Department Manager’s responsibilities may include ensuring the restaurant hires qualified Crew, trains them effectively, and schedules them to meet restaurant sales and profit goals. This manager’s responsibilities may also include ensuring that the Crew gets off to a good start at the restaurant and is recognized and motivated throughout their time working there.

Previous managerial experience is preferred, ideally within a restaurant, retail, or hospitality environment. We’re looking for positive team players with flexible schedules who like to have fun and the passion to work in the famously fast-paced McDonald’s environment. You must be 18 years or older to be a manager in our franchise-owned and operated restaurants.

Additional Info:

Along with competitive pay, a Department Manager at this McDonald’s franchise-owned restaurant is eligible for incredible benefits, including:

• Paid vacation
• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
• Medical, dental and vision coverage
• Short- and Long-Term Disability, life and accident insurance
• KPI and Performance Bonuses
• 401(k) with an employer matching program

By applying for this position, I understand that I am applying to work at a restaurant owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. By applying for a job at a franchisee-operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization so it can reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

McDonald’s Corporation and McDonald’s USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald’s and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We’re following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.

McDonald’s and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact [e-mail]. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.