Department Lead & Team Coach - Retail Ops

The Home Depot; Carol Stream (IL); On-site; USD 45,000 - 60,000; Full time

Job summary

The Home Depot is seeking a Department Supervisor to lead, train, coach and develop associates in multiple departments so customers receive excellent service and can easily find the merchandise they need.

Specific store departments may include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a

Qualifications

• Candidates should demonstrate strong leadership and the ability to train and coach associates.
• Customer service excellence is essential to help customers find merchandise quickly.
• Effective communication with store management and operations teams is required.

Responsibilities

• Lead, train, coach and develop associates in each department.
• Ensure customers receive excellent service and can easily locate merchandise.
• Provide input into operational and merchandising decisions to Store Management and Operations Team.

Skills

Leadership

Customer service

Coaching

Communication

Job description

The Home Depot is seeking a Department Supervisor to lead, train, coach and develop associates in multiple departments so customers receive excellent service and can easily find the merchandise they need.

Specific store departments may include Building Materials, Decor, Electrical, Flooring, Gardening, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing, Pro Account Sales, Tool Rental, Front End, Freight, Receiving, Associate Support, Special Services, and Merchandising Execution or a