Department Lead & Coach — Elevate Customer Service

Home Depot; Boise (ID); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading home improvement retailer in Boise is seeking a Department Supervisor to lead and develop associates while ensuring excellent customer service. Responsibilities include providing input into operational decisions and maintaining product knowledge. Strong communication and leadership skills are essential in this role. Join a dynamic team focused on customer satisfaction and support department performance.

Responsibilities

• Lead, train, coach and develop associates in the department to ensure excellent customer service.
• Provide valuable input into operational and merchandising decisions to the Store Management Team and Operations Team.
• Maintain strong product and operational knowledge to support customer needs and department performance.
• Ensure customers can easily find the merchandise they need and receive helpful assistance.
• Support department structure and staffing as it relates to store operations.

Job description

A leading home improvement retailer in Boise is seeking a Department Supervisor to lead and develop associates while ensuring excellent customer service. Responsibilities include providing input into operational decisions and maintaining product knowledge. Strong communication and leadership skills are essential in this role. Join a dynamic team focused on customer satisfaction and support department performance.