Department Lead and Coach for Customer Experience

Home Depot; Washington (Washington County); On-site; USD 42,000 - 54,000; Full time

Job summary

Home Depot is seeking a Department Supervisor to lead, train and coach associates across multiple departments to deliver excellent customer service and help customers locate merchandise. The role supports store management in daily operations and merchandising decisions, leveraging product knowledge and strong communication to optimize the shopping experience.

The ideal candidate will motivate teams, manage priorities, and contribute to a safe, efficient store environment while upholding company

Qualifications

• Experience in leading and developing store associates.
• Strong product and operational knowledge.

Responsibilities

• Lead, train, coach and develop associates to ensure customers receive excellent service and can easily locate the merchandise.
• Provide input into operational and merchandising decisions to Store Management Team and Operations Team.

Job description

Home Depot is seeking a Department Supervisor to lead, train and coach associates across multiple departments to deliver excellent customer service and help customers locate merchandise. The role supports store management in daily operations and merchandising decisions, leveraging product knowledge and strong communication to optimize the shopping experience.

The ideal candidate will motivate teams, manage priorities, and contribute to a safe, efficient store environment while upholding company