Department Lead

US Foods; Wenatchee (WA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health insurance

Pre-tax spending accounts

Retirement benefits

Paid time off

Disability insurance

Employee stock purchase plan

Life insurance

Overtime pay

Job summary

US Foods in Wenatchee, WA is seeking a Full-Time Store Supervisor to maintain inventory, ensure accurate pricing, and drive sales through outstanding customer service.

You will train and motivate staff, handle daily orders, and serve as Manager on Duty as needed while upholding safety and company standards. Weekend availability is required and strong computer, POS, and communication skills are essential.

Qualifications

• Three years’ experience in a retail setting, restaurant, or customer service.
• Supervisory or lead experience preferred.
• Ability to work a flexible hourly schedule, including holidays and weekends.
• Competency with computer use, word processing, email, and internet software.

Responsibilities

• Maintain inventory levels based on store capacity, promotions, customer requests, and seasonal merchandise; complete daily orders.
• Drive sales by delivering superior customer service, freshness, and in-stock levels; conduct daily date checks; train and develop staff.
• Ensure appealing presentation and pricing standards in assigned areas.
• Utilize computer systems as needed.
• Stock shelves, set up displays, ring up merchandise, and perform cleaning duties.
• Open and close the store when needed and perform Manager on Duty functions.
• Promote the company's cultural beliefs and maintain a safe environment by following safety policies.
• Monitor safety issues and communicate with management when issues arise.
• Handle additional duties as assigned by Store Management.

Skills

Customer service

Leadership

Computer skills

Flexibility

Education

High School diploma or equivalent

Tools

POS system

Job description

Schedule: Full-Time

Open availability | Weekends and Holidays Required

Benefits starts day one.

Pay Starting at: $20.87

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Ensure proper inventory levels, based on store capacity, promotions, customer requests and seasonal merchandise, in all assigned areas to maximize sales. Complete all daily orders.
• Maximize departmental sales by driving and maintaining superior customer service, freshness, and in stocks. Ensure a daily date check is executed. Train, motivate and develop staff to execute the same standards.
• Ensure appealing presentation and pricing standards are maintained in assigned areas.
• Utilize computer as needed.
• Stock shelves, set up displays, ring up merchandise and sales, and perform cleaning duties as needed.
• Open and close the CHEF’STORE in the absence of the Store Manager or Assistant Store Manager. Perform Manager on Duty functions as needed.
• Role model and promote our cultural beliefs.
• Ensure that the facility is well maintained and is a safe environment for staff and customers by following safety policies and practices at all times.
• Correct safety issues and then notify the store management of any safety issues that exist in the store, correct if possible.
• Responsible for other duties and responsibilities as assigned or required by Store Management.

SUPERVISION

• The incumbent is not required to provide direct supervision for any position. However, the incumbent may be required to monitor performance and provide real time coaching to support other associates in achieving the assigned goals.

RELATIONSHIPS

• Internal: The incumbent is required to interact with employees at all levels of responsibility throughout the company.
• External: The incumbent is required to interact with all customers and service providers.

WORK ENVIRONMENT

• Work is performed in a retail store setting, open to the public. While performing the duties of this job, exposure to outside weather conditions which can include inclement weather. The noise level in the work environment is usually moderate. Work is typically performed on a level surface however the use of a ladder or working on an elevated surface may be required as needed. Temperature varies throughout the store ranging from -10 to 85 degrees. Required to physically interact with customers.

MINIMUM QUALIFICATIONS

• Three (3) years’ experience in a retail setting, restaurant, or customer service environment.
• Supervisory or Lead experience preferred.
• Must possess the ability to work a flexible hourly schedule, which includes holidays and weekends.
• Must possess and demonstrate competency and proficiency with computer use, word processing, email, and internet software.

Certifications/Training: N/A

Licenses: N/A

PREFERRED QUALIFICATIONS

• Must have the desire and the ability to deliver exceptional customer service.
• Must possess the ability to quickly assess situations, address issues, and make solid, good business decisions.
• Must demonstrate good common sense and the ability to think logically through all situations.
• Must possess the ability to build professional relationships with the client base.
• Must be motivated and self-driven and consistently demonstrate the ability to analyze customer needs and make recommendations based on sound business knowledge and commercial acumen.
• Must possess the adaptability and a willingness to help out in order to get the job done, understanding fully that the nature of the business means that staff at all levels within the store will be expected to “roll up their sleeves” and provide whatever is required to offer the customer fast, easy, and efficient service.

Education

• High School diploma or equivalent required.

PHYSICAL QUALIFICATIONS

• Must be able to perform the following physical activities for described length of time.

OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER

JOB REQUIRES WORKER TO

FREQUENCY

• STAND: CONTINUOUSLY
• WALK: CONTINUOUSLY
• DRIVE VEHICLE: OCCASIONALLY
• SIT: OCCASIONALLY

LIFT

• 1-10 lbs (Sedentary): CONTINUOUSLY
• 11-20 lbs (Light): CONTINUOUSLY
• 21-50 lbs (Medium): CONTINUOUSLY
• 51-100 lbs (Heavy): FREQUENTLY
• Over 100 lbs (Very Heavy): OCCASIONALLY

CARRY

• 1-10 lbs (Sedentary): CONTINUOUSLY
• 11-20 lbs (Light): CONTINUOUSLY
• 21-50 lbs (Medium): CONTINUOUSLY
• 51-100 lbs (Heavy): FREQUENTLY
• Over 100 lbs (Very Heavy): OCCASIONALLY

Push/Pull 1: FREQUENTLY

CLIMB/BALANCE 2: FREQUENTLY

STOOP/SQUAT: FREQUENTLY

KNEEL: OCCASIONALLY

BEND: FREQUENTLY

REACH ABOVE SHOULDER: FREQUENTLY

TWIST: FREQUENTLY

GRASP OBJECTS 3: CONTINUOUSLY

MANIPULATE OBJECTS 4: CONTINUOUSLY

MANUAL DEXTERITY 5:FREQUENTLY

• (Push/Pull: Hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift).
• (Climb/Balance: In/Out Truck/Trailer to cab. On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs).
• (Grasp Objects: Hand truck, boxes, cartons, steering wheel).
• (Manipulate Objects: Boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps).
• (Manual Dexterity: Typing, use of office machines such as copiers, printers).

• This role may also receive overtime compensation.
• health insurance
• pre-tax spending accounts
• retirement benefits
• paid time off
• short-term and long-term disability
• employee stock purchase plan
• life insurance

To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html