Department Lead

usfoods; Sacramento (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Benefits Start Day One

Job summary

US FOODS is seeking a Retail Department Lead for the CHEF'STORE® division in Sacramento. You will oversee Dry, Disposables, CES, and fresh departments as assigned, maintaining inventory, displays, and customer service excellence. You may act as Manager on Duty in the Store Manager's absence.

The role requires a High School diploma, 3+ years in retail or service, and strong computer skills. Flexible hours including weekends are expected; benefits start day one.

Qualifications

• High School diploma or equivalent required.
• Three years of experience in a retail setting, restaurant, or customer service environment. Supervisory or lead experience preferred.
• Must be able to work a flexible hourly schedule, including holidays and weekends.
• Must be proficient with computers (word processing, email, and internet software).
• Must have strong customer service skills and the ability to make sound business decisions.
• Ability to build professional relationships with customers and colleagues.

Responsibilities

• Maintain inventory levels based on store capacity, promotions, and requests to maximize sales.
• Drive sales by delivering superior customer service and maintaining freshness and stock.
• Ensure appealing presentation and pricing in all areas and operate the computer as needed.
• Stock shelves, set up displays, ring up merchandise, and perform cleaning duties as required.
• Open and close the CHEF'STORE® in the absence of Store Manager; perform Manager on Duty duties when needed.
• Promote the company’s cultural beliefs and ensure a safe store environment by following safety policies.

Skills

Customer service

Leadership

Computer skills

Education

High School diploma

Tools

Word processing

Email

Internet software

Job description

Join Our Community of Food People!

We help YOU make it! .

The starting rate is $20.67 per hour

Schedule: Full-time & some weekends included

Benefits Start Day One!

Main Ingredients of the Job

The CHEF'STORE® Retail Department Leads help maintain an atmosphere of superior customer service, promoting the US FOODS® strategy: Great Food, Made Easy. We rely on our team to promote and exemplify the US FOODS® Cultural Beliefs: Deliver Excellence, Stop Waste, WIN Together, Speak Up and You Matter.

Leads all functions of the Dry, Disposables, and Culinary Equipment Supplies (CES), and fresh departments as assigned by Store Management.

Ensures effective inventory levels, appealing and profitable merchandise presentation, and quality customer service.

The lead will have Manager on Duty responsibilities; in the absence of the Store Manager and/or Assistant Store Manager, including opening and closing the CHEF'STORE® .

ESSENTIAL DUTIES AND RESPONSIBILITIES

As a Retail Department Lead , you will

• Ensure proper inventory levels, based on store capacity, promotions, customer requests, and seasonal merchandise, in all assigned areas to maximize sales. Complete all daily orders
• Maximize departmental sales by driving and maintaining superior customer service, freshness, and stocks. Ensure a daily date check is executed. Train, motivate, and develop staff to execute the same standards.
• Ensure appealing presentation and pricing standards are maintained in assigned areas. Utilize the computer as needed.
• Stock shelves set up displays, ring up merchandise and sales, and perform cleaning duties as needed
• Open and close the CHEF'STORE® in the absence of the Store Manager or Assistant Store Manager. Perform Manager on Duty functions as needed.
• Role model and promote our cultural beliefs
• Ensure that the facility is well maintained and is a safe environment for staff and customers by always following safety policies and practices. Correct safety issues and then notify the store management of any safety issues that exist in the store, correct if possible.
• Responsible for other duties and responsibilities as assigned or required by Store Management.

RELATIONSHIPS

• Internal: The incumbent is required to interact with employees at all levels of responsibility throughout the company.
• External: The incumbent is required to interact with all customers and service providers.

SUPERVISION

The incumbent is not required to provide direct supervision for any position. However, the incumbent may be required to monitor performance and provide real-time coaching to support other associates in achieving the assigned goals.

QUALIFICATIONS

• Education/Training: High School diploma or equivalent required.
• Related Experience: Three (3) years experience in a retail setting, restaurant, or customer service environment. Supervisory or Lead experience preferred.
• Must possess the ability to work a flexible hourly schedule, which includes holidays and weekends.
• Must possess and demonstrate competency and proficiency with computer use, word processing, email, and internet software.
• Must have the desire and the ability to deliver exceptional customer service.
• Must possess the ability to quickly assess situations, address issues, and make solid, good business decisions.
• Must demonstrate good common sense and the ability to think logical through all situations.
• Must possess the ability to build professional relationships with the client base.
• Must be motivated and self-driven and consistently demonstrate the ability to analyze customer needs and make recommendations based on sound business knowledge and commercial acumen.
• Must possess the adaptability and a willingness to help out to get the job done, understanding fully that the nature of the business means that staff at all levels within the store will be expected to "roll up their sleeves" and provide whatever is required to offer the customer fast, easy, and efficient service.

PHYSICAL JOB REQUIREMENTS

• The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of this job. Individuals need to speak, hear, see, sit, or stand as needed.
• The incumbent will be required to perform computer keyboarding activities.
• The position will require walking primarily on a level surface for periodic periods throughout the day.
• The position will also require reaching above shoulder height, below the waist, or lifting items as required for products, filing documents, or storing materials throughout the workday.
• The position requirements may also include lifting items that weigh up to 50 pounds.
• OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER
• JOB REQUIRES WORKER TO: FREQUENCY:
• STAND: CONTINUOUSLY
• WALK: CONTINUOUSLY
• DRIVE VEHICLE: OCCASIONALLY
• SIT: OCCASIONALLY
• LIF