Department Administrator: Customer Experience & Operations

Central Florida Toyota; Orlando (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Career growth opportunities

Best Places to Work culture

Job summary

Central Florida Toyota is seeking a knowledgeable Department Administrator to join our dealership team and support administrative workflows across departments, including invoicing, budgets, and reporting.

You will ensure smooth daily operations, maintain files and records, and contribute to delivering exceptional customer experiences to our guests in a fast-paced environment.

Qualifications

• Genuine interest in providing an exceptional customer experience.
• Excellent communication, interpersonal, and organizational skills.
• Strong work-ethic with the ability to work in a fast-paced, results-driven environment.

Responsibilities

• Manage day-to-day operations of the assigned department.
• Process invoices, budgets and expense reports; create materials and keep records.
• Maintain strong collaboration with all dealership departments.

Skills

Customer service

Communication

Organizational skills

Teamwork

Tools

Invoicing software

Budget management tools

Job description

Central Florida Toyota is looking for a knowledgeable and friendly Department Administrator to join our dealership team and deliver extraordinary customer experiences.

JOIN OUR TEAM

At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.

Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a Department Administrator, you will provide ongoing administrative support to an office or set of managers. You will be responsible for developing and maintaining structures for communication between departments and providing their supervisors with valuable information for business opportunities.

What We Have To Offer

• Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
• Proudly named to Glassdoor's Best Places to Work
• Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
• Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
• Values-driven culture built on integrity, professionalism, excellence, and teamwork.
  
  
  

What We Are Looking For

• Genuine interest in providing an exceptional customer experience.
• Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
• Excellent communication, interpersonal, and organizational skills.
• Strong work-ethic with the ability to work in a fast-paced, results-driven environment.
• Prompt assistance to customers with courtesy, accuracy, and professionalism.
  
  
  

What You Can Bring To The Table

• Commitment: Managing the day to day operations and needs of the assigned department.
• Service: Oversees internal administrative duties such as processing invoices, budgets and expense reports, material creation and copies. Organizes and maintains files and records.
• Collaboration: Maintains a strong working relationship with across all dealership departments.
  
  
  

APPLY WITH US!

If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!

Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.