Denver In-Store Luxury Jewelry Sales Consultant

Brilliant Earth; Denver (CO); On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Career Growth

Set Schedule

Diversity & Inclusion

Lifestyle Spending Account

Continued Education

Employee Discounts

Sales Incentive Programs

Mental Wellness Perks

Giving Back and VolunteerOpportunities

Medical, Dental, and Vision

401k match

Paid Time Off

Parental Leave

Disability and Life insurance

Pre-Tax Commuter Benefits

Job summary

Brilliant Earth is hiring a full-time Jewelry Consultant in Denver, CO to deliver a premium in-store experience. You will guide customers through the life of the sale, using appointments or walk-ins and leveraging our ERP system to manage tasks.

Weekend availability is required as this is an in-person role at our Denver showroom. You will meet sales targets, engage with customers across channels, and participate in post-sale services such as sizing and exchanges while upholding Brilliant Earth's

Qualifications

• Experience in luxury retail or jewelry is a plus.
• Strong communication and interpersonal skills.
• Ability to meet sales targets in a fast-paced environment.

Responsibilities

• Guide customers through purchasing decisions via appointments and walk-ins.
• Handle high volume leads via email, live chat, and phone with a luxury experience.
• Greet and assist customers in the purchasing process for a memorable experience.
• Follow up post-sale with customers for pickups, exchanges, and sizing needs.
• Schedule showroom appointments by calling customers and answering questions.
• Monitor feedback and collaborate with leaders to improve sales and service.

Skills

Customer service

Sales targets

Communication

Teamwork

Tools

ERP system

Job description

Brilliant Earth is hiring a full-time Jewelry Consultant in Denver, CO to deliver a premium in-store experience. You will guide customers through the life of the sale, using appointments or walk-ins and leveraging our ERP system to manage tasks.

Weekend availability is required as this is an in-person role at our Denver showroom. You will meet sales targets, engage with customers across channels, and participate in post-sale services such as sizing and exchanges while upholding Brilliant Earth's