Dental Treatment Plan Coordinator

Soul Dental; New York (NY); Hybrid; USD 10,000 - 60,000; Full time

Job summary

A dental clinic in NYC is seeking a Dental Treatment Plan Coordinator. The role involves welcoming patients, managing appointments, and presenting treatment plans. Required skills include proficiency in Dentrix and excellent customer service. The clinic offers both full-time and part-time options and promotes a supportive work culture with health benefits. Compensation is $23 - $26 hourly.

Benefits

401(k) eligibility after one year

Complimentary bi-annual dental appointments

Discounted dental insurance plan

Qualifications

• Proficiency in Dentrix software is mandatory.
• Previous dental receptionist experience is advantageous.
• Flexibility in scheduling to accommodate practice needs.

Responsibilities

• Welcome and assist patients during check-in and check-out.
• Manage incoming emails and phone calls.
• Coordinate appointments and present treatment plans.

Skills

Dentrix software proficiency

Customer service skills

Teamwork skills

Job description

Overview

Seeking a talented Dental Treatment Plan Coordinator with experience for an exciting opportunity in the heart of NYC. Join our esteemed dental clinic and be part of a committed team dedicated to providing exceptional patient care. Our modern facility boasts technology such as a Panoramic X-ray, CT and Digital radiographs, an electric microscope, an Itero scanner, laser treatment and more. We leverage the latest Dentrix software for seamless communication and operational efficiency within our practice. About us: We are a thriving multi-specialty dental practice that prioritizes delivering top-tier customer service. Our work environment fosters growth, teamwork, and camaraderie, creating a positive and enjoyable professional setting. We welcome your application if you are a team player seeking to join a tight-knit and dynamic team.

Responsibilities

• Welcome and assist patients with warmth and friendliness during check-in and check-out procedures
• Manage incoming emails and phone calls promptly and courteously
• Efficiently arrange and coordinate appointments
• Present and discuss treatment plans with patients
• Provide patients with cost estimates before treatment and ensure clear communication
• Confirm appointments scheduled through Zocdoc and online platforms
• Update and maintain the daily schedule, including follow-up and recall reports
• Work closely with dentists and support staff to deliver exceptional service
• Demonstrate outstanding customer service skills consistently

Qualifications

• Proficiency in Dentrix software is a mandatory requirement to ensure effective communication within our dental practice
• Friendly and task-oriented approach with the ability to engage with patients and colleagues
• Strong teamwork skills to foster collaboration within the clinic
• Motivation and empathy toward patient care; previous dental receptionist experience is advantageous
• Enthusiasm and a genuine passion for dentistry
• Goal-driven mindset focused on enhancing productivity
• Exceptional customer service abilities
• Flexibility in scheduling to accommodate practice needs

Benefits

• Versatile role with full-time or part-time options
• 401(k) eligibility after one year of service
• Complimentary bi-annual preventive dental appointments
• Access to a discounted dental insurance plan
• Supportive and collaborative workplace culture

Compensation

Compensation: $23 - $26 hourly