Dental Treatment Coordinator: Patient Care & Plan Navigator

River Vista Dentistry; Dixie (NC); Sur place; USD 40 000 - 55 000; Plein temps

Résumé du poste

River Vista Dentistry, located in North Carolina, seeks a Full-Time Treatment Coordinator to facilitate efficient dental treatments. This role emphasizes communication between patients and the dental team, ensuring a smooth journey towards optimal dental health.

The successful candidate will handle treatment plans, verify insurance, and maintain patient records, delivering exceptional service and professionalism. The position is on-site with a defined schedule from Monday to Thursday.

Qualifications

• Dental office experience preferred.
• Treatment coordinating experience is highly valued.
• Strong communication and organizational skills are essential.
• Comfortable discussing finances and insurance.
• Ability to multitask in a busy environment.
• Positive attitude and team-player mentality are crucial.
• Experience with dental software is preferred.

Responsabilités

• Present and explain treatment plans and financial arrangements.
• Verify insurance benefits and patient estimates.
• Schedule treatment efficiently to optimize workflow.
• Build relationships with patients and guide them.
• Coordinate communication among the dental team.
• Follow up on unscheduled treatment plans.
• Assist with patient financing options.
• Maintain accurate documentation and patient records.
• Deliver high-level customer service at all times.

Connaissances

Dental office experience

Strong communication skills

Organizational skills

Positive attitude

Outils

Dental software

Description du poste

Job Posting for Treatment Coordinator at River Vista Dentistry

Job Description

River Vista Dentistry, a premier dental practice committed to delivering exceptional dental care, is excited to announce the opening for a Full-Time Treatment Coordinator. This role is crucial in facilitating efficient and effective dental treatments by enhancing communication between patients and our dental team. Please note, this opportunity is not eligible for remote work and the selected candidate will be expected to work on-site at our facility.

As a Treatment Coordinator, you will play a pivotal role in our team, contributing significantly to the dental treatment process. Your expertise in coordination and patient care will ensure that each patient’s journey towards optimal dental health is smooth and well-informed.

Duties and Responsibilities

• Present and explain treatment plans and financial arrangements to patients.
• Verify insurance benefits and review patient estimates to ensure clarity and accuracy.
• Schedule treatment efficiently and help maintain doctor production goals, optimizing workflow and patient satisfaction.
• Build strong relationships with patients and guide them through treatment acceptance, instilling trust and confidence.
• Coordinate communication between doctors, assistants, hygienists, and the front office, ensuring seamless operations.
• Follow up on unscheduled treatment and outstanding treatment plans to maximize patient care and office productivity.
• Assist with patient financing options and payment arrangements, providing comprehensive financial guidance.
• Maintain accurate documentation and patient records, ensuring compliance with all regulatory and office protocols.
• Deliver a high level of customer service and professionalism at all times, enhancing the patient experience and office reputation.

Requirements

• Dental office experience preferred, providing a foundational understanding of dental procedures and patient care.
• Treatment coordinating experience is highly valued, contributing to more efficient and effective patient management.
• Strong communication and organizational skills, essential for managing treatment plans and team coordination.
• Comfortable discussing finances and insurance, ensuring transparent and accurate financial communications with patients.
• Ability to multitask and remain detail-oriented in a busy environment, maintaining high standards of accuracy and efficiency.
• Positive attitude and team-player mentality, crucial for maintaining a harmonious and effective workplace.
• Experience with dental software is preferred, streamlining patient management and treatment planning processes.

Schedule:

Monday & Tuesday: 8:00 AM – 5:00 PM

Wednesday & Thursday: 8:30 AM – 5:30 PM

If you are passionate about patient care, communication, and helping patients move forward with treatment confidently, we would love to meet you!