Dental Treatment Coordinator/DNT/UKHC

University of Kentucky; Lexington (KY); On-site; USD 24,000 - 38,000; Full time

Job summary

University of Kentucky is seeking a Dental Treatment Coordinator for the DMD student clinic in Lexington, KY. This role coordinates treatment transitions, patient education, and administrative logistics to ensure timely, well-coordinated care within the clinic.

The coordinator liaises with general dentists, dental students, supervising faculty, and specialty providers; verifies insurance, arranges finances, and schedules procedures and imaging.

Qualifications

• HS diploma or equivalent.
• Customer service experience in healthcare or admin roles is preferred.
• Ability to handle confidential information with discretion.
• Strong attention to detail and accuracy.
• Good communication and teamwork skills.

Responsibilities

• Coordinate treatment transitions and patient education within the DMD student clinic.
• Manage administrative logistics and scheduling for procedures, imaging, and consultations.
• Verify insurance coverage and arrange financials prior to treatment.
• Ensure treatment plans are entered into the EHR accurately and clearly.
• Monitor case acceptance and follow up with patients to support completion and satisfaction.

Skills

Customer service

Attention to detail

Teamwork

Data entry

Confidentiality

Prioritization

Multisystem use

Education

High School Diploma

Job description

Working Title Dental Treatment Coordinator - DMD Student Clinic

Department Name

Department Name MD100:DENTAL GROUP CLINICAL PRACTICE

Work Location

Work Location Lexington, KY

Grade Level 07

Salary Range

Salary Range $17.50-27.31/hour

Type of Position

Type of Position Staff

Position Time Status

Position Time Status Full-Time

Required Education

HS

Click here for more information about equivalencies:

Required License/Registration/Certification

None

Physical Requirements

The physical requirements for this position include regularly sitting, standing, walking, with some pushing, pulling, and/or lifting objects weighing up to 10lbs and occasional pushing, pulling, and/or lifting objects up to 25lbs.

Shift

Monday – Friday, Day Shift; primarily 7:30 am – 4:30 pm (40 hrs/wk); other hours/schedule as needed

Job Summary

The Dental Treatment Coordinator supports the delivery of care within the DMD student clinic by coordinating treatment transitions, patient education, and administrative logistics within UK HealthCare Dentistry. This position serves as a liaison between general dentists, dental students, supervising faculty, and other specialty providers to ensure patients receive timely and well-coordinated care throughout their treatment plan. Key responsibilities include verifying insurance coverage, facilitating financial arrangements prior to treatment, and coordinating appointments for procedures, imaging, or related consultations within the student clinic. The coordinator ensures treatment plans are accurately entered into the EHR and helps patients understand the clinical and emotional aspects of their dental care. They also monitor case acceptance rates and follow up with patients throughout the course of care to support treatment completion and satisfaction. Additional responsibilities may be assigned to support the effectiveness of the DMD student clinic team.

Skills / Knowledge / Abilities

The ideal candidate will have customer service experience and be able to communicate calmly and helpfully. Should be able to pay high attention to detail; work with a teamwork mindset; have data entry skills and respect for confidentiality; be able to prioritize tasks efficiently; and work in multiple systems simultaneously.

Does this position have supervisory responsibilities?

Does this position have supervisory responsibilities? No

Preferred Education/Experience

Previous experience in customer service, healthcare, and/or administrative/clerical roles.

Deadline to Apply

Deadline to Apply 11/08/2026

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.