Dental Receptionist (Bilingual)

Dental-Dreams; Albuquerque (NM); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Career mobility

Training & development

Medical & Vision Insurance

Free dental treatment

PTO

401K

Life Insurance

Pet Insurance

Job summary

Family Smiles LLC in Albuquerque, NM is hiring Dental Receptionists to join our team. Front Desk staff focus on scheduling, patient check-ins, and delivering excellent customer service in a fast-paced dental office.

This entry-level role offers career mobility toward Lead Front Desk and Office Manager positions, with benefits including insurance, PTO, 401K, and free dental treatment at our locations.

Qualifications

• Bilingual Spanish required or preferred.
• Customer service experience is essential.
• Dental/healthcare experience is a plus.

Responsibilities

• Maintain a high level of customer service at all times.
• Greet and check-in patients and answer phones.
• Schedule patient appointments and confirm upcoming visits.
• Verify dental benefits and collect payments.
• Accurately create and submit insurance claims and pre-authorizations.
• Maintain detailed patient records in a fast-paced setting.

Skills

Bilingual (Spanish)

Customer service

Dental/healthcare experience

Tools

Dentrix

Eaglesoft

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Salary Range: $15.00 To $17.00 Hourly

The Role

Family Smiles LLC in Albuquerque, NM is hiring Dental Receptionists to join our talented and dedicated team. Front Desk staff will be focused on scheduling appointments, assisting with operational goals, and providing excellent customer service. This role provides an entry level platform to understand the dental healthcare business, while simultaneously providing a pivot towards upward mobility to positions such as Lead Front Desk, Dental Assistant, Lead Dental Assistant, Assistant Office Manager and Office Manager.

Who Are We

Family Smiles LLC is a dynamic, growing company. Our mission is to provide high-quality dental services in first-class facilities. We hire only the most qualified dentists and staff committed to superior patient care. Our desire is to provide employees with a career opportunity to change the dynamics of their lives and their families, while contributing to taking care of the dental needs of families in underserved communities.

Benefits

• Competitive compensation
• Career mobility and advancement
• Career training and development
• Benefits package includes:
  • Medical & Vision Insurance
  • FREE dental treatment at our locations
  • PTO
  • 401K
  • Life Insurance, Pet Insurance and more

Responsibilities

• Maintain a high level of customer service at all times
• Work as part of a team with emphasis on communication
• Schedule patient appointments per month and daily patient goals
• Answer phones and confirm appointments
• Greet and check-in patients
• Accurately verify dental benefits
• Maintain detailed patient records in a fast-paced environment
• Collect payments, co-payments, and deductibles
• Create insurance claims and submit pre-authorizations to insurance companies
• Pull patient charts for future appointments when necessary
• Maintain a clean and professional office environment
• Assist with presenting and/or explaining treatment plans

Qualifications

• Bilingual (Spanish) !
• Customer Service experience
• Previous dental/healthcare experience (preferred)
• Dentrix / Eaglesoft experience

KOS Services Inc. / Family Smiles LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.