Dental Receptionist

Ark Dental; Norwalk (CT); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Employee discounts

Opportunities for advancement

Paid time off

Retirement plan

Job summary

ARK Dental in Norwalk, CT is seeking a dedicated Dental Receptionist to manage front desk operations and provide a welcoming patient experience. The role requires handling appointments, patient inquiries, records, and insurance processing with proficiency in Dentrix Ascend.

Strong organizational and communication skills are essential, as is the ability to maintain confidentiality and professionalism in a fast-paced healthcare setting.

Qualifications

• Previous experience as a Medical Receptionist or in a similar role is preferred.
• Familiarity with "Dentrix Ascend" or similar electronic health record systems is a plus.
• Knowledge of medical terminology, coding, and health information management practices is essential.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
• Ability to maintain professionalism while handling sensitive information.
• Experience in office management within a healthcare setting is desirable but not mandatory.

Responsibilities

• Greet patients warmly and manage their check-in and check-out processes.
• Schedule appointments and manage the dental office calendar effectively.
• Handle patient inquiries and provide information regarding services offered.
• Maintain accurate patient records and ensure confidentiality in compliance with health information management standards.
• Process medical collections and insurance claims, ensuring proper coding and documentation.
• Assist with filing and organizing patient files, both electronic and paper-based.
• Collaborate with dental staff to ensure smooth office operations and patient flow.
• Utilize medical terminology to communicate effectively with patients and healthcare providers.

Skills

Customer service

Medical terminology

Office management

Communication skills

Organizational skills

Multitasking

Professionalism

Tools

Dentrix Ascend

Job description

Benefits:

• 401(k)
• 401(k) matching
• Employee discounts
• Opportunity for advancement

Job description

Job Overview

We are seeking a dedicated and organized Dental Receptionist to join our team. The ideal candidate will be responsible for managing the front desk operations of our dental practice, ensuring a welcoming environment for patients while efficiently handling administrative tasks. This role requires a strong understanding of medical terminology and experience with office management systems, particularly "Dentrix Ascend".

Duties

• Greet patients warmly and manage their check-in and check-out processes.
• Schedule appointments and manage the dental office calendar effectively.
• Handle patient inquiries and provide information regarding services offered.
• Maintain accurate patient records and ensure confidentiality in compliance with health information management standards.
• Process medical collections and insurance claims, ensuring proper coding and documentation.
• Assist with filing and organizing patient files, both electronic and paper-based.
• Collaborate with dental staff to ensure smooth office operations and patient flow.
• Utilize medical terminology to communicate effectively with patients and healthcare providers.

Qualifications

• Previous experience as a Medical Receptionist or in a similar role is preferred.
• Familiarity with "Dentrix Ascend" or similar electronic health record systems is a plus.
• Knowledge of medical terminology, coding, and health information management practices is essential.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Excellent communication skills, both verbal and written, to interact effectively with patients and staff.
• Ability to maintain professionalism while handling sensitive information.
• Experience in office management within a healthcare setting is desirable but not mandatory.

Join our team as a Dental Receptionist where you will play a vital role in providing excellent patient care while supporting our dental practice's operations!

Job Types: Full-time, Part-time

Pay: $20.00 - $25.00 per hour (based on experience and room to grow!)

Expected hours: 36 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Opportunities for advancement
• Paid time off
• Retirement plan

Schedule:

• Monday to Friday

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Experience:

• Customer service: 1 year (Preferred)
• Medical terminology: 1 year (Preferred)
• Computer skills: 1 year (Preferred)

Ability to Commute:

• Norwalk, CT 06854 (Required)

Ability to Relocate:

• Norwalk, CT 06854: Relocate before starting work (Required)

Work Location: In person