Dental Practice Manager

Aligned Dental; New York (NY); On-site; USD 55,000 - 90,000; Full time

Job summary

An established industry player is seeking a dedicated Dental Practice Manager to elevate the quality of patient care in a thriving NYC practice. This role involves overseeing daily operations, managing staff, and ensuring compliance with safety regulations. The ideal candidate will have a strong background in dental office management, excellent communication skills, and a passion for providing exceptional patient experiences. Join a motivated team that values professionalism and teamwork, and contribute to the delivery of high-quality dental care while maximizing operational efficiency. If you're ready to take the next step in your career, this is the opportunity for you.

Qualifications

• 3+ years of experience across all facets of a dental office.
• Strong communication skills and a patient-focused attitude.

Responsibilities

• Support daily operations and enforce office policies.
• Manage scheduling, audit schedules, and follow up with patients.
• Lead meetings and trainings to enhance team productivity.

Skills

Patient-focused approach

Excellent communication skills

Problem-solving skills

Team management

Operational efficiency

Education

2- or 4-year degree in business or healthcare management

Tools

Dentrix Dental software

Job description

We are looking for an experienced dental professional to join our motivated and ambitious team in our well-established and thriving dental practice in NYC. We are currently seeking an experienced Dental Practice Manager who is ready to take their career to the next level by joining our dedicated team of professionals. The most important quality that we are looking for is someone that is positive and patient-focused.

What you will do:

1. Support the daily clinical and non-clinical operations of the office by enforcing office policies and protocols and overseeing the delivery of quality dental care.
2. Work Accounts Receivable to a healthy status.
3. Present treatment and communicate financial policy along with payment options to patients.
4. Process insurance claims.
5. Streamline operational procedures and implement solutions to increase office productivity and ensure optimal efficiency.
6. Maintain all hygiene and safety regulations as mandated by OSHA.
7. Participate and lead meetings, trainings, and huddles with staff.
8. Audit schedules for errors and/or inconsistencies and follow up with team to course correct as needed.
9. Manage the blocking/unblocking of the schedule to reflect scheduling needs and to maximize productivity and efficiency.
10. Manage unscheduled treatment reports and ensure patients are followed up with timely.
11. Create challenges to encourage and motivate the team to ensure production goals are met daily.
12. Conduct periodic meetings to reconnect with staff and complete annual performance evaluations.
13. All other duties as assigned.

Who you are:

1. You have previous experience across all facets of a dental office, 3 years or more preferred. Dentrix Dental software experience strongly preferred.
2. You have a 2- or 4-year degree in business or healthcare management or other related degree (preferred but not required).
3. Flexibility to work between the hours of 7:30 am-6:30 pm, hours vary depending on day, Monday through Friday.
4. You have excellent oral and written communication skills and are patient and team-focused.
5. Ability to solve problems, provide immediate solutions, and make sound decisions independently.
6. You possess a strong desire to maximize opportunities and exceed goals.
7. You exhibit a high degree of professionalism when building relationships with patients and team members.

We would love to have you join our team of dedicated professionals in providing exceptional dental care to our patients.