Dental Patient Experience Coordinator

Konikoff Dental; Virginia Beach (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability benefits

401(k) plan

Modern dental technology

Job summary

Konikoff Dental Associates in Virginia Beach, VA seeks a Patient Service Representative to join our clinical team and deliver exceptional patient care in a team-based environment. The role supports staff and patients, handles phone calls, schedules appointments, and assists with treatment planning through financial arrangements while staying flexible with requests from the Office Manager.

We offer a full-time schedule, health, dental and vision insurance, life and disability benefits, a 401(k)

Qualifications

• One or more years of experience in a dental office.
• Knowledge of dental insurance plans (HMO/PPO) is a plus.
• Experience answering telephone and routing calls.

Responsibilities

• Answer phones and schedule appointments.
• Greet and assist patients upon arrival.
• Maintain appointment book and reminders.
• Post charges and payments to patient accounts.
• Assist Office Manager with patient records and inquiries.

Skills

Customer service

Phone handling

Patient greeting

Tools

Dental office software

Job description

Konikoff Dental Associates in Virginia Beach, VA seeks a Patient Service Representative to join our clinical team and deliver exceptional patient care in a team-based environment. The role supports staff and patients, handles phone calls, schedules appointments, and assists with treatment planning through financial arrangements while staying flexible with requests from the Office Manager.

We offer a full-time schedule, health, dental and vision insurance, life and disability benefits, a 401(k)