Dental Office Secretary

Nhbpi; Battle Creek (MI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision insurance (low

FSA Medical Reimbursement

Employer paid Short/Long Term DisabilI

Employer paid Life Insurance

Employer paid Accidental Death & Dism

Dependent Care FSA

401K with match

Paid time off

Tuition reimbursement

Paid holidays

Wellness programs

NHBP activities

Public Student Loan Forgiveness

Job summary

NHBP is seeking a Dental Office Secretary to schedule dental patients, prepare charts, verify insurance, and respond to inquiries within a tribal health facility in Battle Creek, MI. The role requires two years of dental office experience and knowledge of third-party payer dental insurance, with strong organizational skills.

Employer-paid disability and life insurance, 401(k) with immediate vesting, PTO, tuition reimbursement, paid holidays, wellness programs, and participation in NHBP

Qualifications

• Two years of dental office experience.
• Knowledge of third party payer dental insurance.
• HIPAA compliance and background check.
• Ability to manage multiple tasks and deadlines.
• Confidentiality and HIPAA compliance.

Responsibilities

• Schedule dental appointments and other clinic services.
• Greet patients and verify check-in/check-out.
• Collect and post payments to the electronic dental record system.
• Prepare dental charts and scan documents.
• Provide appointment reminders.
• Register new patients and request records.
• Provide backup support for the Treatment Plan Coordinator.

Skills

Organization

Detail oriented

Problem solving

Teamwork

Tools

Scheduling software

Job description

Schedule: 4 – 10 hour shifts on days occurring within Monday through Friday.

Location: Battle Creek, MI

Application Deadline: 11-5-2026 at 9:00am

• Employees contribute minimal cost sharing towards medical, dental, and vision insurance


• Flexible Spending Account for Medical Reimbursement


• 100% Employer paid Short Term and Long Term Disability, Life Insurance, and Accidental Death and


• Dismemberment Insurance


• Dependent Care FSA


• 401K Plan with eligible match – vesting on day 1


• A generous paid time off program where all employees begin earning accrued paid time off immediately upon hire


• Generous Tuition Reimbursement Program with Educational Release Time after 12 months


• Up to14 Paid Holidays


• Employee wellness and fitness programs


• Opportunities to participate in NHBP Sponsored activities


• Public Student Loan Forgiveness eligible employer

NHBP is a self-sustaining Sovereign Nation dedicated to achieving the shared vision of our community. Our mission is to preserve our culture and history, build a healthy community, provide essential services, and secure our financial future through strategic decision-making. We are always seeking outstanding individuals who wish help us fulfill this mission and join us on our journey to protect and promote the cultural, emotional, physical, and financial well-being of our Tribal community for the next Seven Generations.

POSITION SUMMARY

The Dental Office Secretary is responsible for scheduling dental patients in preparing dental charts, verifying insurance, responding to dental inquiries, checking dental patients in and out. The Dental Office Secretary performs these duties within a Tribal health facility.

ESSENTIAL FUNCTIONS

• Manage in person or telephone inquiries efficiently.


• Schedule appointments for dental and other services offered at the clinic.


• Greet and welcome patients arriving for appointments and ensure patients are checked in for appointments and checked out when appointments are completed.


• Collect and post dental payments to the electronic dental record system.


• Prepare dental charts for upcoming service and ensure incoming documents are scanned into the electronic dental record system and patient demographics are updated.


• Provide appointment reminder calls when necessary.


• Register new patients into the electronic dental record system and request records as required.


• Provide backup support for the Treatment Plan Coordinator.


• Two (2) years of dental office experience.


• Knowledge of third party payer dental insurance, and alternate insurance resources.


• Strong organization skills to manage multiple tasks and deadlines.


• Proficient use of electronic dental and medical scheduling software.


• Complete and pass a comprehensive background investigation and drug screening in accordance with NHBP standards.


• Able to maintain strict confidentiality and adhere to HIPAA requirements.

OTHER SKILLS AND ABILITIES

• Understand or gain knowledge of and appreciate the Native American culture and customs.


• Detail oriented with a strong emphasis on accuracy.


• Be self-directed and be an excellent problem solver.


• Work well in a team-centered environment with or without immediate supervision.


• Able to collaborate with members of the dental team and health office.


• Work with constant interruptions and organize/prioritize duties.

PREFERRED QUALIFICATIONS

• One year as a dental assistant.

SECURITY SENSITIVE

This position may contain information that is security sensitive and thereby subject to additional provisions. All information obtained will be protected according to NHBP/IHS/HIPAA policies, rules and regulations.

INDIAN PREFERENCE

Indian preference will be applied in the selection of qualified applicants in accordance with the NHBP Indian Preference in Employment Code, which affords employment preference to NHBP Tribal Citizens, spouse/parents of NHBP Citizens, and members of other federally and Tribally recognized Indian Tribes.

All applicants are subject to a comprehensive background check and must pass a drug screen.

NHBP does not recognize the use of recreational or medical marijuana.