Dental Office Manager

0031 IA DENTAL, P.C.; New Bern (NC); On-site; USD 55,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with match

Paid time off

Job summary

Aspen Dental seeks an experienced Dental Office Manager (Operations Manager) to lead office operations in support of doctors and to ensure high-quality patient care. You will participate in an extensive training program, hire and develop staff, and drive profitability while maintaining compliance with policies and regulations.

The role emphasizes strong leadership, superb patient service, and collaboration with clinical teams.

Qualifications

• Requires strong people leadership and communication skills.
• Analytical thinking and comfort with data to drive decisions.
• Customer service orientation and ability to manage patient expectations.

Responsibilities

• Lead the office operations to support doctors and enhance patient loyalty.
• Participate in a ten-week training program for business and leadership skills.
• Provide superior patient service with compassion and care, consistent with policies and regulations.
• Hire, develop, manage and retain office staff.
• Consult with patients on treatment options and verify insurance payments.
• Review monthly results and manage profitability with strategic plans.
• Lead daily huddles to align team and optimize patient experience.

Skills

People leadership

Communication skills

Data analysis

Education

High school diploma or equivalent

College degree

Job description

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager, which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients’ lives. Job Type: Full - Time Salary: $55000 - $60000 / year + monthly and quarterly incentive earnings ** At Aspen Dental, we put You First. We offer:

• A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
• Career development and growth opportunities to support you at every stage of your career
• A fun and supportive culture that encourages collaboration and innovation
• Free Continuous Learning through TAG U

How You’ll Make a Difference:

• As a Dental Office Manager, you will lead the office in all office operations in support of the doctors to help create lasting impressions and build trust and loyalty with patients.
• When you join an Aspen Dental practice, you’ll participate in an extensive, ten-week training program to gain business and leadership knowledge designed to help you succeed and grow within our organization.
• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Hire, develop, manage and retain the office staff
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability
• Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance
• Additional tasks as required

Preferred Qualifications

• Minimum of one year of managing a team of direct reports
• High school diploma or equivalent; college degree is preferred
• A people centric leader who motivates and inspires others
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
• Demonstrate analytical thinking; place a premium on leveraging data

ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.