Dental Office Manager

Aspen Dental; Jacksonville (FL); On-site; USD 55,000 - 65,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

401(k) with match

PTO

Job summary

Aspen Dental is hiring an Office Manager (Operations Manager) to lead a dental office team and ensure exceptional patient care. You will oversee staff development, hiring, and daily operations while aligning the practice with company policies and patient needs.

Responsibilities include guiding the team through daily huddles, reviewing financials, and collaborating with the clinical team to optimize treatment options and insurance collections.

Qualifications

• Minimum of one year of managing a team of direct reports.
• Strong communication and interpersonal skills.
• Analytical thinking with a data-driven mindset.

Responsibilities

• Provide superior patient service with compassion and care.
• Hire, develop, manage and retain the office staff.
• Consult with patients on treatment options and verify insurance payments.
• Review monthly business results, manage profit and loss, and drive profitability.
• Lead daily huddles to align team on goals and patient experience.

Skills

People leadership

Communication skills

Interpersonal skills

Analytical thinking

Data analytics

Education

High school diploma or equivalent

College degree preferred

Job description

At Aspen Dental, we put You First, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Dental Office Manager, which at Aspen Dental we call an Operations Manager, you will have the opportunity to give back to communities and positively affect patients’ lives.

Job Type: Full - Time Salary: $55000 - $65000 /year with earning potential up to $70,000-$85,000

We offer:

• A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
• Career development and growth opportunities to support you at every stage of your career
• A fun and supportive culture that encourages collaboration and innovation
• Free Continuous Learning through TAG U

How You’ll Make a Difference:

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Hire, develop, manage and retain the office staff
• Consult with patients on treatment options provided by clinical team, verifying insurance payment and collection ensuring high quality of care
• Review monthly business results, manage profit and loss, align sales plan to support business goals and create strategies to increase profitability
• Prepare and lead daily huddles with team to level set expectations to optimize patient experience and business performance
• Additional tasks as required

Preferred Qualifications:

• Minimum of one year of managing a team of direct reports
• High school diploma or equivalent; college degree is preferred
• A people centric leader who motivates and inspires others
• Strong communication and interpersonal skills, with the ability to build rapport with patients of all ages and backgrounds
• Demonstrate analytical thinking; place a premium on leveraging data

Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. *May vary by independently owned and operated Aspen Dental locations. **Limitations apply, please see recruiter for details ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.