Dental Office Manager

Harbour Dental Care Limited; Jacksonville (FL); On-site; USD 60,000 - 67,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Paid Holidays & Paid Time Off

401(k) Retirement Plan

Brand new location

Job summary

Harbour Dental Care Limited in Jacksonville, FL seeks an experienced Dental Office Manager to lead a brand-new location with a focus on treatment plan coordination and building a high-performing team. You will drive practice operations, KPIs, and revenue goals while upholding the Harbour Dental Care premiere experience.

You will oversee provider relations, systems adoption, and patient experience, with travel up to 25% to assist other Harbour offices.

Qualifications

• 3+ years of dental management experience, including treatment planning and financial coordination.
• Strong knowledge of dental terminology, billing, and coding guidelines.
• Excellent communication, problem-solving, and leadership skills.

Responsibilities

• Champion and uphold Harbour Dental Care vision and core values, fostering a positive, high-performing team culture.
• Lead all practice operations, including KPIs, provider relations, and financial goals.
• Use company systems to support providers, grow revenue, manage hours, and meet financial targets.
• Execute company initiatives with timely reporting and communication with leadership.
• Collaborate with regional leadership to enhance patient experience, engagement, and revenue cycle processes.
• Deliver exceptional patient care and ensure every visit reflects the Harbour Dental Care premiere experience.
• Provide ongoing coaching and mentorship for team members, focusing on growth.
• Oversee OSHA compliance, safety protocols, and emergency preparedness.
• Travel up to 25% to assist other Harbour Dental Care offices.

Skills

Dental management

Treatment plan coordination

Leadership

Communication

Job description

Job Description

Job Description

Are you ready to lead, motivate, and build a team from the ground up?

Harbour Dental Care is a private dental practice that empowers confidence by removing barriers to provide premiere experiences across our 9 locations. We’re opening a brand new office, and this is your opportunity to take the lead and make it shine!

We’re seeking an experienced Dental Office Manager who thrives on leadership, growth, and excellence. The ideal candidate will have strong treatment plan coordination (TPC) experience, a solid background in dental management, and a passion for motivating teams to exceed goals.

What You’ll Do

• Champion and uphold the Harbour Dental Care vision and core values , fostering a positive and high-performing team culture.
• Lead all aspects of practice operations , including KPIs, provider relations, and financial goals.
• Use company systems and resources to support providers, grow revenue , manage provider hours, and meet financial targets.
• Execute company initiatives, ensuring timely reporting and communication with leadership.
• Collaborate with company and regional leadership to enhance patient experience , engagement, and revenue cycle processes.
• Deliver exceptional patient care and ensure every visit reflects the Harbour Dental Care premiere experience.
• Provide ongoing coaching and mentorship for team members, focusing on both personal and professional growth.
• Oversee OSHA compliance , safety protocols, and emergency preparedness.
• Travel up to 25% to assist other Harbour Dental Care offices as needed.

What You’ll Bring

• 3+ years of dental management experience , including treatment planning and financial coordination.
• Strong knowledge of dental terminology, billing, and coding guidelines .
• Excellent communication, problem-solving, and leadership skills.
• Self-starter mentality with initiative, accountability, and drive for results .
• Proven organizational skills and the ability to balance multiple priorities with excellence.
• Critical thinking and sound decision-making abilities.

Why You’ll Love Harbour Dental Care

We value our team and invest in their success. You’ll enjoy:

• Medical, Dental, and Vision Insurance
• Paid Holidays & Paid Time Off
• 401(k) Retirement Plan
• A collaborative, supportive, and fun team culture
• The excitement of launching and growing a brand new location !

COMPENSATION: $60,000 - $67,000/year