Dental Office Manager

Houston Dental Oasis; Houston (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Houston Dental Oasis is seeking an exceptional Office Manager to lead a busy dental practice and ensure stellar patient experiences. This hands-on role focuses on supporting the clinical team, managing staff schedules, payroll, and office operations in a fast-paced environment.

You will supervise daily activities, coordinate with vendors, handle patient financial arrangements, and drive a culture of teamwork and service excellence.

Qualifications

• Minimum two years of management or supervisory experience.
• Strong customer service, retail, or sales experience.
• Excellent verbal and written communication skills.
• Authorized to work in the United States without sponsorship.
• Ability to multi-task in a fast-paced environment.

Responsibilities

• Manage employees’ schedules and paid time off (not including doctors).
• Ensure staff is on time, in uniform, and prepared for work before patients arrive.
• Conduct morning meetings with prepared agenda and reviews daily goals.
• Manage office equipment, utilities, software, technology, and the facility and resolve related issues.
• Report expenses and end-of-month close-out; manage supplies and budget.
• Promote a positive work environment in line with policies and culture.
• Address violations of culture, policies, and protocols with corrective action.
• Maintain a full schedule of patients daily.
• Assist patients with understanding and accepting their clinical diagnosis.
• Coordinate financial agreements for patients’ portion of costs.
• Administrative duties include check-in/out and payments.
• Interview, hire, and oversee training of new employees.
• Maintain a clean and organized office and OSHA compliance manual.

Skills

Leadership

Customer service

Multi-tasking

Communication

Integrity

Education

Bachelor’s degree

Dental office operations experience

Tools

Microsoft Office

Job description

Overview

Job Description

Houston Dental Oasis is looking for an exceptional Office Manager to join our team! This role is a hands-on position dedicated to ensuring the clinical team's success and providing every patient with an extraordinary experience.

Success in this position will require someone who excels in a fast-paced, dynamic environment, has exceptional multitasking skills, loves interacting with customers and making a positive impact, and is driven to see the entire team's success. In short, you will have to Listen to your team, Lead your team, and Love your team!

Houston Dental Oasis

We look different because we are different. Our mission is to make people enjoy coming to the dentist. Our 5-star ratings prove that we are obsessed with patient satisfaction.

At HDO, we're not just coworkers - we're family and want our team to thrive! That's why we strive to create a fun, vibrant, and dynamic work environment that will challenge you to enhance your skills, reward your hard work, and offer opportunities for growth within the company.

Responsibilities

• Manage employees’ schedules and paid time off (not including doctors)
• Ensure staff is on time, in uniform, and prepared for work before patients arrive
• Conduct morning meetings with prepared agenda and reviews daily goals
• Works with existing vendor relationships to manage office equipment, utilities, software, technology, and the facility itself and resolves any related problems or needed repairs
• Report expenses and End of Month close-out monthly and manage supplies and budget
• Promote a positive work environment in line with HDO policies and culture
• Address violations of culture, policies, and protocols and provide corrective action as needed
• Maintain a full schedule of patients daily
• Assist patients with understanding and accepting their clinical diagnosis
• Calculate fees for dental treatment
• Coordinate financial agreements for the patient’s portion of dental treatment costs
• Administrative duties include checking patients in and out and coordinating payments.
• Interview, hire, and oversee training of new employees
• Maintain and clean and well-organized office
• Maintain OSHA compliance manual and training

Qualifications

• Minimum of two years of management/supervisory experience is required
• Strong customer service, retail, or sales experience
• Bachelor’s degree or dental office operations experience is a plus
• Demonstrated proficiency with Office applications
• Excellent verbal and written communication skills
• Ability to multi-task and work in a fast-paced environment
• Excellent critical thinking skills
• Honesty and integrity
• Must be authorized to work in the United States and not require work authorization sponsorship now or in the future

Position Type: Full-Time, Part-Time