Dental Office Manager

Dental Associates of CT; Cromwell (CT); On-site; USD 45,000 - 75,000; Full time

Job summary

An established industry player in the dental field is seeking an Office Manager to lead and support a dynamic team. In this role, you will oversee daily operations, ensuring compliance and operational efficiency while fostering a collaborative environment. You will be responsible for hiring and training staff, coordinating schedules, and facilitating communication among providers. This is an exciting opportunity to contribute to a patient-centric culture while enjoying a comprehensive benefits package and a competitive salary. Join a supportive team dedicated to elevating the patient experience and enhancing clinical outcomes. Apply today to take the next step in your career!

Benefits

Comprehensive Medical, Dental, and Vision plans

401(k) with employer contribution

Flexible spending account

Employer paid life insurance

Referral program

Paid holiday, vacation, and sick time

Voluntary benefits through AFLAC

Qualifications

• 3+ years of experience in a dental business office required.
• Exceptional customer service skills and team-oriented spirit.

Responsibilities

• Oversee daily operations of the dental practice with leadership and support.
• Develop and maintain internal office protocols to optimize efficiency.

Skills

Customer Service Skills

Critical Thinking

Decision-Making

Problem Analysis

Problem Solving

Education

High School Diploma

Associate's Degree

Tools

Dentrix Ascend

Computer Skills

Job description

Description

Join Connecticut's premier doctor led multi-specialty group practice, where we deliver patient-centric care with compassion and respect. Committed to exceeding expectations, we proactively seize every opportunity to elevate the patient experience and enhance clinical outcomes.

At Archway Dental Partners, our culture isn't just something we talk about—it’s who we are. We embody our core values of respect, quality care, and compassion daily, striving to fulfill our mission of fostering the highest quality care for all patients. Our company culture guides our success, which is at the core of everything we do.

The responsibilities of an Office Manager in our office include providing leadership, guidance, and support to the clinical and non-clinical team while overseeing daily operations of a flourishing dental practice. Deliverables will include the maintenance and compliance of procedures and coordination of daily operations and personnel ensuring continuity and growth across all locations. This position reports to the Regional Manager.

What You'll Enjoy:

• A comprehensive benefits package to support you both in and out of the office
• A competitive salary that reflects your experience and skills
• A dynamic, collaborative team of professionals who love what they do!

Specific job responsibilities of our Office Managers include, but are not limited to:

• Develop, implement, and maintain internal office protocols and procedures to optimize operational efficiency
• Interview, hire, and train office staff using best practices
• Responsible for monthly scheduling of the treatment coordinators
• Coordinate provider schedules, including managing time-off requests and ensuring appropriate coverage
• Organize and facilitate weekly doctor meetings to support communication and collaboration

Requirements

• Minimum of 3 years’ experience in a dental business office
• Excellent computer skills, Dentrix Ascend experience is a plus
• Skilled in presenting dental treatment plans with clarity and confidence
• Strong critical thinking and decision-making abilities
• Problem analysis and problem solving skills
• High school diploma or general education degree (GED), associates degree preferred
• Eagerness to learn, grow, and adapt in a dynamic environment
• Exceptional customer service skills, with the ability to bring personality, empathy, and enthusiasm to every patient and team interaction
• A team-oriented spirit and genuine desire to contribute to a supportive, patient-first practice culture!

Benefits

• Comprehensive Medical, Dental, and Vision plans for the family
• 401(k) with employer contribution
• Flexible spending account
• Employer paid life insurance (equivalent to $50,000)
• Referral program
• Paid holiday, vacation, and sick time
• Voluntary benefits through AFLAC

At an office supported by Archway Dental Partners, we’re committed to supporting you. We’re a supportive collective of outstanding practices with dental excellence as our keystone. We stand for the wellbeing of our providers and patients. Our clinical teams and support system collaborate for the greater good. You’re welcome here. Apply today to learn more and get connected with us.

You belong here—and we’d love to meet you.

Apply today and take the next step toward a fulfilling career with Archway Dental Partners.