Dental Lab Operations Leader: Quality & Turnaround

Polaris Dental Technologies, Inc. dba Polaris Dental Lab; Sacramento (CA); Presencial; USD 75.000 - 95.000; Tempo integral

Benefícios oferecidos por esta vaga

Performance bonus

Paid time off

Paid sick leave

Paid holidays

401(k) plan

Resumo da vaga

Polaris Dental Lab in Sacramento, California, is seeking a Laboratory Operations Manager to run day-to-day production and be the lab’s senior technical leader. You will own quality, turnaround, and the technician team, with the authority to set standards, change processes, and develop people.

You will partner directly with the CEO and with our account managers who manage dentist relationships. This is primarily a management role with up to 15% hands-on bench work for production, troubleshooting,

Qualificações

• 5+ years in a commercial dental laboratory focused on fixed restorations.
• 2+ years supervising technicians.
• Hands-on zirconia restorations expertise (design, milling, sintering, staining, and glazing).
• Proficiency with exocad and/or 3Shape and with dental lab case-management software.
• A track record of reducing remakes or improving turnaround with measurable results.

Responsabilidades

• Own the lab's remake program: track remakes daily, categorize them by cause, and lead root‑cause analysis with the technicians involved.
• Establish and enforce quality checkpoints at each stage of production (model work, design, milling and sintering, finishing, and final inspection).
• Set measurable quality targets with leadership and report on progress weekly.
• Manage daily case flow from intake to shipping to meet due dates.
• Supervise, schedule, and assign work for a team of 11 technicians; hire, onboard, coach, and evaluate staff.
• Build cross-training plans so every department has backup coverage.
• Write and maintain standard operating procedures and technician work instructions.
• Serve as the lab’s technical contact for dentists on case design, materials, shade, and fit.
• Oversee preventive maintenance and calibration of mills, sintering furnaces, scanners, 3D printers; manage service vendors.
• Maintain infection control, Cal/OSHA compliance, safety data sheets, and PPE program.

Conhecimentos

Lab supervision

Zirconia restorations

Exocad

3Shape

Data-driven decisions

Leadership

Lead and coach team

Formação

CDT certification

Ferramentas

Case-management software

Descrição da vaga

Polaris Dental Lab in Sacramento, California, is seeking a Laboratory Operations Manager to run day-to-day production and be the lab’s senior technical leader. You will own quality, turnaround, and the technician team, with the authority to set standards, change processes, and develop people.

You will partner directly with the CEO and with our account managers who manage dentist relationships. This is primarily a management role with up to 15% hands-on bench work for production, troubleshooting,