Dental Front Office Receptionist

Natural Dental Partners; Phoenix (AZ); On-site; Full time

Job summary

An established industry player in dental care is seeking a compassionate Receptionist to join their close-knit team. In this pivotal role, you will be the first point of contact for patients, creating a welcoming and calming atmosphere that enhances their visit. Your responsibilities will include greeting patients, managing appointments, and ensuring a seamless experience. This position offers a supportive work environment, competitive salary, and opportunities for personal growth. If you are passionate about making a difference and enjoy building relationships, this is the perfect opportunity for you to thrive.

Benefits

401(k)

Dental insurance

Paid time off

Qualifications

• Passion for making a difference and a warm, caring nature.
• Experience in customer service or a receptionist role, preferably in healthcare.

Responsibilities

• Greet patients with a smile and create a welcoming environment.
• Answer phone calls, assist with scheduling, and manage patient inquiries.
• Maintain accurate patient records and process billing with attention to detail.

Skills

Customer Service

Communication Skills

Problem Solving

Multitasking

Compassionate Nature

Education

High School Diploma

Training in Office Management or Healthcare Administration

Job description

About Us: At Natural Dental Partners, we don’t just care for teeth—we care for people. Our mission is to provide exceptional dental care in an environment where our patients feel valued, heard, and at ease. We are a compassionate, close-knit team that believes in the power of kindness and professionalism. We’re looking for a Receptionist who shares our commitment to making every patient’s visit a positive, memorable experience.

Position Summary: As the first point of contact for our patients, you will be the friendly face and warm voice that makes every individual feel comfortable and cared for from the moment they walk through our doors. Your role is essential in creating an inviting, calming atmosphere that sets the tone for a smooth, stress-free visit. If you enjoy making people smile, building lasting relationships, and providing exceptional service, we’d love for you to be part of our family.

Responsibilities:

1. Create a Welcoming Environment: Greet patients with a smile, offering a warm and friendly experience right from the start.
2. Be a Problem Solver: Answer phone calls, assist with scheduling appointments, and ensure all patient inquiries are handled with care and professionalism.
3. Help Keep Things Running Smoothly: Verify patient information, coordinate with dental staff, and help with the check-in/check-out process to ensure a seamless experience for everyone.
4. Keep the Office Organized: Maintain accurate patient records, process billing and payments, and manage office tasks with attention to detail.
5. Provide Compassionate Support: Assist patients with any concerns, offering a listening ear and making them feel truly cared for.

Qualifications:

1. A passion for making a difference and a warm, caring nature.
2. High school diploma or equivalent; additional training in office management or healthcare administration is a plus.
3. Experience in customer service or a receptionist role, preferably in a healthcare setting.
4. A genuine ability to connect with people and make them feel comfortable.
5. Strong communication skills and a positive, can-do attitude.
6. The ability to manage multiple tasks in a fast-paced environment while maintaining a calm and friendly demeanor.
7. Familiarity with dental office procedures or medical terminology is a bonus, but not required.

What We Offer:

1. A supportive and uplifting team environment where your contributions truly matter.
2. Competitive salary and a comprehensive benefits package.
3. Opportunities for personal growth and career advancement within a company that values your potential.
4. Paid time off and holidays to help you recharge.
5. A workplace that prioritizes your well-being and celebrates your success.

How to Apply:

If you want to make a difference in the lives of others and be part of a practice that truly values its team members, we would love to meet you! Please submit your resume and cover letter. Natural Dental Partners is an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive and supportive environment for all.

Job Type: Full-time

Pay: From $20.00 per hour

Expected hours: 26 – 35 per week

Benefits: 401(k), Dental insurance, Paid time off

Schedule: Monday to Friday (1-2 weekends per month, to help with marketing events)

Work Location: In person