Dental Front Office & Patient Care Lead

Elevate Dental Partners; Longview (TX); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Company-paid life insurance

AD&D Insurance

Critical Illness Insurance

Short-Term Disability

Long-Term Disability

Accident Insurance

401(k) with company match

Paid time off

Paid holidays

Team environment

Work/life balance

Job summary

Smiles of Longview is seeking a friendly, organized Dental Patient Care Coordinator to join our practice team in Longview, WA. The role focuses on creating a welcoming patient experience and keeping the front office running smoothly.

You will guide patients from arrival through treatment understanding and financial options, supporting daily operations and end-of-day duties in a fast-paced environment.

Qualifications

• Previous dental front office experience is required.
• Working knowledge of dental terminology and procedures.
• Experience with dental practice management software (Open Dental or similar).
• Strong communication and patient service skills.

Responsibilities

• Welcome and check in/check out patients with a warm, professional approach.
• Answer incoming phone calls and assist patients with questions and scheduling.
• Present treatment plans and help patients understand their recommended care.
• Discuss financial arrangements and payment options with patients.
• Support daily front-office operations and maintain an organized, welcoming environment.
• Complete end-of-day administrative and office duties.
• Collaborate with the practice team to provide an excellent overall patient experience.

Skills

Strong communication

Patient service

Multitasking

Organized

Team player

Tools

Open Dental

Job description

Smiles of Longview is seeking a friendly, organized Dental Patient Care Coordinator to join our practice team in Longview, WA. The role focuses on creating a welcoming patient experience and keeping the front office running smoothly.

You will guide patients from arrival through treatment understanding and financial options, supporting daily operations and end-of-day duties in a fast-paced environment.