Dental Front Desk & Treatment Coordinator

InterDent; Bakersfield, Northern (CA, KY); Hybrid; USD 28,000 - 33,000; Full time

Benefits offered by this job

Employee Assistance Program

Medical and dental coverage

Vision coverage

401k plan

Paid holidays

Floating holidays

PTO 80 hours/year

Referral Bonuses

Job summary

Gentle Dental in Bakersfield, CA is hiring for a Customer Service Representative / Treatment Coordinator. This role manages patients from first contact through treatment acceptance, communicating financial options and guiding patients through cost discussions to secure treatment plans.

Ideal candidates have 1–2 years of front office medical experience, strong computer skills, and familiarity with Denticon. The position offers full-time hours with competitive pay and a full benefits package.

Qualifications

• 1–2 years front office experience in a medical environment.
• Computer literate; Denticon experience is a plus.
• Experience presenting Treatment Plans and discussing costs of services.
• Multitasker in a fast-paced environment.
• Excellent customer service.

Responsibilities

• Manage patients full cycle from initial appointment to treatment acceptance.
• Communicate financial planning and options based on proposed treatment.
• Lead patients through treatment plans and cost discussions.
• Support patients and teams with a customer-focused approach.

Skills

Great Customer Service

Front office experience

Denticon experience

Treatment Plan presentation

Multitasking

Tools

Denticon

Job description

Gentle Dental in Bakersfield, CA is hiring for a Customer Service Representative / Treatment Coordinator. This role manages patients from first contact through treatment acceptance, communicating financial options and guiding patients through cost discussions to secure treatment plans.

Ideal candidates have 1–2 years of front office medical experience, strong computer skills, and familiarity with Denticon. The position offers full-time hours with competitive pay and a full benefits package.