Dental Front Desk & Patient Experience Specialist

Kids for the Future; Kahuku (HI); On-site; USD 25,000 - 28,000; Part time

Job summary

Kids for the Future seeks a Patient Service Representative to join our dental clinic team in Kahuku, Hawaii. The role focuses on welcoming patients, answering calls, scheduling appointments, and handling payments while maintaining patient confidentiality and HIPAA compliance.

The ideal candidate will have a High School Diploma, front office experience in a dental office, familiarity with dental terminology, and experience with Dental EMR software. This is a part-time, on-site position in Hawaii.

Qualifications

• High School Diploma or equivalent required.
• Front office experience in a dental office setting preferred.
• Familiarity with basic dental terminology helpful.
• Experience with Dental EMR software recommended.

Responsibilities

• Welcome patients in a friendly, professional manner; greeting them promptly.
• Scheduling and confirming appointments.
• Answering phone calls, voicemails, and text messages professionally.
• Addressing patient inquiries and concerns to support a positive experience.
• Receive payments and record receipts for services.
• Manage patient records and HIPAA-compliant confidentiality.
• Collaborate with dental staff to ensure smooth front desk operations.

Skills

Front office experience

Dental terminology familiarity

Education

High School Diploma or equivalent

Tools

Dental EMR software

Job description

Kids for the Future seeks a Patient Service Representative to join our dental clinic team in Kahuku, Hawaii. The role focuses on welcoming patients, answering calls, scheduling appointments, and handling payments while maintaining patient confidentiality and HIPAA compliance.

The ideal candidate will have a High School Diploma, front office experience in a dental office, familiarity with dental terminology, and experience with Dental EMR software. This is a part-time, on-site position in Hawaii.